Offering 13+ years experience in local government.Versatile and successful in completing comprehensive projects while maintaining positive relations between government and constituents.
Customer Service Oriented
Excellent planner and coordinator
MS Word, Excel efficient
Knowledge of court proceeding settings
Professional phone etiquette
Scheduled 100+ interpreters daily
Filing and data archiving
Strong interpersonal skills
Court Services Coordinator02/2000 to 08/2013 Los Angeles Superior Courts – Los Angeles,
Prepared assignments to staff county-wide courtrooms from pools of interpreters, considering various factors such as type of assignment, location and duration of assignment in order to avoid court delays; gathered, tracked, monitored and maintained databases of current assignments and personal information with statistics and status of assignments and absences; monitored availability and updated attendance records; created and distributed bi-annual schedules; scheduled vacations and approved time-off requests under the authority of the supervisor; assigned relief interpreters as needed.
Received requests for and assigned interpreters to county-wide court hearings and jury services to avoid court delays or case dismissals; answered inquiries and provided information regarding Spanish, Other-Than-Spanish and other interpreter services; maintained daily interpreter attendance schedules and calendars with pools of certified/registered interpreters; responded to incoming phone/email requests for interpreters; scheduling according to the requests.
Office Assistant II05/1997 to 10/1999 Los Angeles Superior Courts – Los Angeles,
Performed responsible and varied duties, including data entering case information data into specialized case management systems, maintaining court records and documents, cashiering and assisting in performing basic calendaring duties.
Performed telephone and public counter receptionist duties; answered questions regarding court policies and procedures, requiring the research of case history and status from case management systems; received requests for and pulls court records; copied, certified and exemplified copies of requested records; retrieved files and assembled documents for use by courtroom staff and as requested for judges' consideration.
Crescenta Valley High School
- La Crescenta,
Michele Oken, Administrator II Los Angeles Superior Courts (213) 974-5231 office / MOken@lasuperiorcourt.org
Connie Schultz, American Sign Language Interpreter Los Angeles Superior Courts (626) 372-5211 mobile / email@example.com
Peter Montgomery, Compliance Specialist
American Airlines (424) 215-9436 mobile / firstname.lastname@example.org
Tamura Herrera, Wealth Management Specialist Assoc. U.S. Bank, N.A. (323) 788-1708 mobile / email@example.com
PROFESSIONAL QUALIFICATIONS Goal-oriented, able to make effective use of available resources. Self-starter; works well independently or as a member of a team.