My objective is to obtain a working position as a server, and potentially move up from that position into management or corporate.
Outgoing server offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.
Restaurant professional with 4 years in FOH and 2 years in BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Desire to move up into management or corporate positions in the near future.
Efficient server with strong interpersonal and coaching skills. Prior work busy dine in restaurants.
Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in customer service with knowledge of Italian, Japanese, and American cuisine.
Highlights
Highly responsible and reliable
Point of Sale (POS) system operation
Works well under pressure
Exceptional interpersonal skills
Extensive hospitality background
Upbeat, outgoing and positive
Leadership skills
California Food Handlers card
Trained in liquor, wine and food service
High-volume dining
Mathematical aptitude
CPR and First Aid trained
TIPS Certified
Food safety understanding
Up-selling techniques
Bi-lingual- Some Tagalog
Accomplishments
Associates Degree in Social and Behavioral Science
Awarded "Most Admirable Employee" in 2012.
Received 3 raises within one year
Experience
Court Monitor03/2012 to CurrentSkyzone Indoor TrampolineTorrance, CA
Ensure that jumpers and family know the company's rules and regulations.
Make certain the company's rules are strictly followed to ensure safety.
Demonstrated awareness of liability issues.
Be positive and enthusiastic about your work so that fun is achieved by both you and the customers.
Server02/2012 to 06/2013Kula SushiTorrance, CA
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Promptly served all food courses and alcoholic beverages to guests.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Correctly calculated charges, issued bills and collected payments.
Server07/2009 to 07/2011Piezoni's RestaurantWarren, RI
Take food orders via telephone and in person at the restaurant.
Exporting deliveries.
Guided guests through the dining rooms and provided needed assistance.
Provided high quality service.
Stocked deliveries in a timely and safe manner.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Preparing food and catering orders to its quality standard.
Serving food and drinks including beer/wine.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Server/Host 03/2011 to 05/2011Perry's RestaurantNarragansett, RI
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Appropriately suggested additional items to customers to increase restaurant sales.
Promptly served all food courses and alcoholic beverages to guests.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Guided guests through the dining rooms and provided needed assistance.
Completed opening and closing checklists according to set standards.
Maximized table turns and rotated seating for maximum guest satisfaction.
Greeted guests in a pleasant and courteous manner.
Education
Associate's Degree: Social and Behavioral SciencesSeptember 2011LA Harbor CollegeWilmington, CA
Major: Psychology
Minor: Business intended
3.5GPA
Coursework in Physical Education
Coursework in Business Management
General EducationSeptember 2008Community College of Rhode IslandWarwick, RI
3.5 GPA
Coursework in General Education
PsychologyJanuary 2011University of Rhode IslandKingston, RI
