County 365 Case Manager Resume Example Bridge For Runaway Youth

COUNTY 365 CASE MANAGER

Summary

Detail-oriented professional with extensive understanding of the Criminal Justice system and process. Proven history of effective communication and productive case planning with positive results. Dedicated to long-term plan success. Committed to maintaining confidentiality and detailed records. Motivated and eager to learn new skills and advance knowledge with hands-on experience.

Skills

Microsoft Office Suite, Outlook, Quick Books Pro, Epic, Vista
CPRS & HRIS applications
Administrative support, Supervision
Case management, Written
Crisis intervention
Group facilitation
Case analyzation
Caseload management

Core Correctional Practices
Treatment Reports
Risk Assessment and Goal Setting
Skilled manager
Case document coordination
Case review
Case notes

Experience

County 365 Case Manager | 10/2018 to Current
Bridge for Runaway Youth - Minneapolis, MN

Facilitated client programming utilizing Evidenced Based Practices (EBP), such as, cognitive behavioral therapy group facilitation and use of Motivational Interviewing, and integrated services delivery.
Managed and provided direct services to clients to monitor compliance with court ordered conditions, maintain public safety, and implement the goals outlined in the client case plan.
Conducted intake process, gather information, and make appropriate referrals.
Managed/maintained client records and assist in preparation and maintenance of client records and reports.
Responded in a timely and respectful manner to client, victim, and customer questions, concerns and emergencies.
Provided direct client service to include medical administration documentation, crisis intervention (COPE), court preparation and client intake.
Facilitated and participated in client programming.
Worked to engage families using a two-generation/whole family approach.
Provided service and referral as needed.
Provided support and assistance to juvenile field agents to include administrative work, and transportation of clients (JDAI).
Conducted intake process, gather information, and make appropriate referrals.
Managed/maintained client records and assist in preparation and maintenance of client records and reports.
Responded in a timely and respectful manner to client, victim, and customer questions, concerns and emergencies.

Correctional Case Coordinator | 08/2014 to 10/2018
Hennepin County Medical Center - Minneapolis, MN

Performed case management intake and develop initial case plan within three working days of assignment.
Developed master case plan within fourteen working days of assignment.
Performed at least one weekly progress evaluation session with each client.
Monitored case plan compliance and ongoing evaluation of client progress.
Maintained case plan files and progress notes in a timely manner.
Performed checks on case plan progress in the areas of employment, community referrals, and court- ordered obligations.
Aided in education and training, employment readiness, money management, life skills, housing assistance services, and daily living skills.
Completed progress reports, discharge reports, and termination reports.
Reported to appropriate Probation Agent on client progress and compliance.
Implemented and monitor client compliance with agency rules and regulations.
Provided rewards and incentives as appropriate.
Dispensed redirection and client guidance, as needed, including written incident reports, investigate incident reports, and participate in disciplinary hearings.
Assisted with maintaining security of center, assist in facility searches, room checks, written log entries, and monitoring sign-in/sign-out log.
Provided group facilitation for house meeting/independent living skills group each week.
Provided group facilitation twice per week for the Thinking for a Change group.
Wrote appropriate group notes for client files after group sessions.

MEDICAL SUPPORT ASSISTANT SUPERVISOR | 09/2008 to 07/2014
VA MEDICAL CENTER - Minneapolis, MN

Compiled and properly documented personnel records, as well as tracked employee performance and issues.
Performed various Human Resource tasked with handling compensation analysis, benefits negotiations, employee orientation and training and pension and retirement benefits.
Provided direct supervision over three (3) Lead Assistants, as well as the nine (9) other Administrative Supports Staffs.
Monitored and analyzed information's prior to examination to identify areas of examination concentration and the persistency of the previous problems.
Assigned workload and duties among other employees in accordance with the established workflow or job specifications.
Ensures that the status and the progress of work and daily adjustment were updated.
Established and on-time reporting of completion of work, maintained records of work, accomplishments and time expended, as well as prepared appropriate supporting documentation to justify, if necessary.
Instructed and managed employees in the initial On-the-Job Training Period, in Cross Training and Periodic In-Service Training.
Managed, trained and developed staff to ensure that the employees adhered and meet all their work requirements.
Reviewed completed work and work progress to ensure procedures have been followed and deadlines were met.
In the absence of adequate administrative support staff, performed duties such as those involving the timely and accurate recording of physician's orders, scheduling of patient appointments, compiling medical data relative to the patient's status, and assisting patients with a variety of concerns affecting the overall quality of services provided by each area.
Oversee the entire employment process; conducted new hire process by administering employment paperwork, created and maintained employee files compliance in accordance with state regulations as well as federal and state laws.

Education and Training

Rasmussen College - Lake Elmo, MN

Bachelor of Arts

Criminal Justice, 06/2015

Resume Overview

Companies Worked For:

Bridge for Runaway Youth
Hennepin County Medical Center
VA MEDICAL CENTER

School Attended

Rasmussen College

Job Titles Held:

County 365 Case Manager
Correctional Case Coordinator
MEDICAL SUPPORT ASSISTANT SUPERVISOR

Degrees

Bachelor of Arts

County 365 Case Manager Resume Example

Resume Score: 80%

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