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Counter Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Articulate results-oriented retail professional with experience as a Counter Manager. Demonstrated expertise in customer service, employee training, and inventory control. Strong accuracy and attention to detail skills with strengths in time management, visual presentation, and team building. Exceptional communication skills. Excels as an independent producer or as part of a team. Driven by challenge and the opportunity for development, thrives in diverse and fast paced settings.

Experience
10/2011 to Current Counter Manager Benefit Cosmetics | City, STATE,

Successfully maintained a cohesive, cooperative work environment resulting in increased team motivation.

Provided weekly, monthly, and quarterly touch-bases to ensure employees were meeting productivity goals.

Make sure all paperwork is up to date and faxed on time.

Achieved store sales and service goals.

Continually trains the team on product information,application, and demonstration technique.

Plan and execute events around key times/product launches.

Make sure team is executing the Magic 8 formula.

04/2010 to 10/2011 Counter Manager Shiseido Cosmetics | City, STATE,

Successfully maintained a cohesive, cooperative work environment resulting in increased team motivation.

Provided make-up and facials.

Created strategies to develop and expand existing customer sales, which resulted in a increase in monthly sales.

Shared product knowledge with customers while making personal recommendations.

Hired and trained associates.

Monitored customer preferences to determine focus of sales efforts.

Created and directed sales team training and development programs.

Maintained friendly and professional customer interactions.

Confirmed that appropriate changes were made to resolve customers' problems.

Informed customers about sales and promotions .

11/2009 to 04/2010 Beauty Artist Benefit Cosmetics | City, STATE,

Provided make-up application.

Delivered excellent customer service by greeting and assisting each customer.

Addressed customer inquiries and resolved complaints.

Stocked and restocked inventory when shipments were received.

Maintained daily record of all transactions.

Photocopied and faxed document.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Placed special merchandise orders for customers.

Shared product knowledge with customers while making personal recommendations.

Created strategies to develop and expand existing customer sales, which resulted in increase in monthly sales.

Maintained friendly and professional customer interactions.


08/2008 to 11/2009 Beauty Guide Origins | City, STATE,

Provided facials and make-up application.

Recommended and helped customers select merchandise based on their needs.

Informed customers about sales and promotions.

Described use and operation of merchandise to customers.

Exceeded targeted sales goals.

Shared product knowledge with customers while making personal recommendations.

Maintained friendly and professional customer interactions.


Education
Expected in 2007 High School Diploma | Analy High School, Sebastopol, CA GPA:
Expected in | Business Marketing Santa Rosa Junior Collage, Santa Rosa, CA GPA:

Currently Finishing my Business Marketing Certificate, just have one more class left.

Skills

5 Years of experience in beauty cosmetics.

Outstanding interpersonal communication skills with clients and co-workers.

Strives in educating team in order to ensure a consistent growth in productivity.

Dedicated to building a highly motivated team.

Reliable and highly organized.

Strong problem solving and decision making.

Consistent and reliable attendance.

Proficient at analyzing numbers.



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71Average

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Analy High School
  • Santa Rosa Junior Collage
Job Titles Held:
  • Counter Manager
  • Counter Manager
  • Beauty Artist
  • Beauty Guide
Degrees
  • High School Diploma