count room attendant Resume Example
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COUNT ROOM ATTENDANT
Career Overview
To work and expand in a challenging environment where I can offer my skills in Business Management and customer service towards the enhancement of the company.Highly enthusiastic customer service professional with 10 years client interface experience.
Core Strengths
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Accomplishments
Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Computed Data Reports
- Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Database Maintenance
- Assisted in the managing of the company database and verified, edited and modified members' information.
Work Experience
count room attendant10/2014 to CurrentBorgata CasinosAtlantic City , NJ
- Reported directly to count room supervisor.
- Responsible for paying out jackpots, providing customers with change, printing out player's cards, and performing minor repairs on slot machine.
- Performed BVA drops and counted all money from slot machines.
city carrier10/2013 to 10/2014FedexUnion City , GA
- Report directly to the postmaster.
- Worked as a city carrier delivering mail in the city of Gary.
- Walked throughout the day and delivered mail, packages as well as handled certified mail and express packages.
- Drove a LLV vehicle on the right side.
Substitute Teacher11/2011 to 07/2014Rocketship EducationFort Worth , TX
- Report directly to school principals.
- Worked in the school system substituting for classrooms with different age students ranging from preschool to high school when the teachers are absent.
Department Manager/ Sales Associate04/2007 to 01/2013FlexManchester , CT
- Report directly to Shift Manager
- Trained Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Cross-trained and provided back-up for other customer service representatives when needed.Expressed appreciation and invited customers to return to the store.Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.new employees quarterly..
- Responsible for working in many areas of the store.
- Handled lawn and garden department as well as all the seasonal holidays.
- Worked on the cash register when needed.
- Focused on boxed freight and customer service.
Cashier Host05/2011 to 10/2012Sonic Drive-InSavannah , GA
- Report directly to F&B Supervisor.
- Responsible for handling large cash transaction and seating guest upon their arrival at the Buffet.
- Handled drink orders as well as operated switchboard for customer service request.
- Successfully interacted with customers and retail buyers to expedite orders.
- Worked as a team member performing cashier duties, product assistance and cleaning.
Production Supervisor10/2004 to 05/2007Kraton Performance Polymers Inc.Panama City , FL
- Reported directly to Production Manager.
- Trained new employees.
- Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Managed quality communication, customer support and product representation for each client.Worked under strict deadlines and responded to service requests and emergency call-outs.
- Worked on manufacturing assembly line producing products for outside companies.
- Worked at a fast rate and pace for many hours packaging and assembling products and merchandise.
- Operated a forklift moving finished products and loaded and empty pallets.
Team Member03/2006 to 09/2007White CastleCity , STATE
- Reported directly to management.
- Responsible for food preparation and money handling.
- Also focused on customer service and the cleanliness or the facility.
Shift Manager08/1995 to 05/2005McDonaldsCity , STATE
- Reported directly to the store owner.
- Responsible for hiring new employees: counting and controlling the safe during a shift: training of new employees; assisting in food preparation and making employee schedules.
- Professional references upon Request.
Educational Background
Associates of Health and Science: Medical AssistingFebruary 2009Kaplan UniversityCity, State, United StatesGPA: GPA: 3.22/4.00
Medical Assisting GPA: 3.22/4.00
Bachelors: Business managementFebruary 2011Kaplan UniversityCity, State, United StatesGPA: GPA: 3.19/4.00
Business management GPA: 3.19/4.00
Skills
ten key by touch, cash register, customer service, driving, E-mail, fast, filing, Forklift, hiring, Excel, mail, money, Microsoft Office, Outlook, Internet Research, packaging, express, repairs, Supervisor, switchboard, team player, type 40 wpmCash handlingMulti-taskingProfessional and friendly
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Resume Overview
School Attended
- Kaplan University
Job Titles Held:
- count room attendant
- city carrier
- Substitute Teacher
- Department Manager/ Sales Associate
- Cashier Host
- Production Supervisor
- Team Member
- Shift Manager
Degrees
- Associates of Health and Science : Medical Assisting February 2009
Bachelors : Business management February 2011
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