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count room attendant Resume Example

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COUNT ROOM ATTENDANT
Career Overview

To work and expand in a challenging environment where I can offer my skills in Business Management and customer service towards the enhancement of the company.Highly enthusiastic customer service professional with 10 years client interface experience.

Core Strengths
  • Microsoft Office, Excel Software, Outlook E-mail and Internet Research
  • Ability to type 40 wpm, and use ten key by touch.
  • Skilled in filing alphabetical and numerical order.
  • Skilled in handling large amounts of money.
  • Ability to work as a team player
  • Ability to handle multiple tasks and operate switchboard.
Accomplishments

Customer Assistance 

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Computed Data Reports 

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Database Maintenance 

  • Assisted in the managing of the company database and verified, edited and modified members' information.
Work Experience
count room attendant10/2014 to CurrentMajestic Star CasinoGary, IN
  • Reported directly to count room supervisor.
  • Responsible for paying out jackpots, providing customers with change, printing out player's cards, and performing minor repairs on slot machine.
  • Performed BVA drops and counted all money from slot machines.
city carrier10/2013 to 10/2014United States Postal ServiceGary, IN
  • Report directly to the postmaster.
  • Worked as a city carrier delivering mail in the city of Gary.
  • Walked throughout the day and delivered mail, packages as well as handled certified mail and express packages.
  • Drove a LLV vehicle on the right side.
Substitute Teacher11/2011 to 07/2014Gary Community School CorporationGary, IN
  • Report directly to school principals.
  • Worked in the school system substituting for classrooms with different age students ranging from preschool to high school when the teachers are absent.
Department Manager/ Sales Associate04/2007 to 01/2013Wal-MartPortage, IN
  • Report directly to Shift Manager
  • Trained Prevented store losses using awareness, attention to detail and integrity.Excelled in exceeding daily credit card application goals.Cross-trained and provided back-up for other customer service representatives when needed.Expressed appreciation and invited customers to return to the store.Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.new employees quarterly..
  • Responsible for working in many areas of the store.
  • Handled lawn and garden department as well as all the seasonal holidays.
  • Worked on the cash register when needed.
  • Focused on boxed freight and customer service.
Cashier Host05/2011 to 10/2012Blue Chip CasinoMichigan City, IN
  • Report directly to F&B Supervisor.
  • Responsible for handling large cash transaction and seating guest upon their arrival at the Buffet.
  • Handled drink orders as well as operated switchboard for customer service request.
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
Production Supervisor10/2004 to 05/2007Impact Employment SolutionsMichigan City, IN
  • Reported directly to Production Manager.
  • Trained new employees.
  • Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Managed quality communication, customer support and product representation for each client.Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Worked on manufacturing assembly line producing products for outside companies.
  • Worked at a fast rate and pace for many hours packaging and assembling products and merchandise.
  • Operated a forklift moving finished products and loaded and empty pallets.
Team Member03/2006 to 09/2007White CastleMerrillville, IN
  • Reported directly to management.
  • Responsible for food preparation and money handling.
  • Also focused on customer service and the cleanliness or the facility.
Shift Manager08/1995 to 05/2005McDonaldsMerrillville, IN
  • Reported directly to the store owner.
  • Responsible for hiring new employees: counting and controlling the safe during a shift: training of new employees; assisting in food preparation and making employee schedules.
  • Professional references upon Request.
Educational Background
Associates of Health and Science: Medical AssistingFebruary 2009Kaplan UniversityDavenport , IA, United StatesGPA: GPA: 3.22/4.00

Medical Assisting GPA: 3.22/4.00

Bachelors: Business managementFebruary 2011Kaplan UniversityDavenport, IA, United StatesGPA: GPA: 3.19/4.00

Business management GPA: 3.19/4.00

Skills

ten key by touch, cash register, customer service, driving, E-mail, fast, filing, Forklift, hiring, Excel, mail, money, Microsoft Office, Outlook, Internet Research, packaging, express, repairs, Supervisor, switchboard, team player, type 40 wpmCash handlingMulti-taskingProfessional and friendly

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Resume Overview

Companies Worked For:

  • Majestic Star Casino
  • United States Postal Service
  • Gary Community School Corporation
  • Wal-Mart
  • Blue Chip Casino
  • Impact Employment Solutions
  • White Castle
  • McDonalds

School Attended

  • Kaplan University

Job Titles Held:

  • count room attendant
  • city carrier
  • Substitute Teacher
  • Department Manager/ Sales Associate
  • Cashier Host
  • Production Supervisor
  • Team Member
  • Shift Manager

Degrees

  • Associates of Health and Science : Medical Assisting February 2009
    Bachelors : Business management February 2011

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