Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced program manager, social media manager, brand manager and public administration professional with a proven record of performance in public sector operations. Diligent Communications Manager with a progressive career across both internal and external communications. Offering excellent management and organizational skills to coordinate multiple, concurrent projects. Articulate writer with talent for creating engaging content.

Accomplishments
  • Launched the first Forest Park City-wide newsletter. (Individually created, edited, and distributed the first City-wide newsletter)
  • Georgia Parks and Recreation (GRPA) Seventh District – Student of the Year – 2019
  • Increased page engagement on official City of Forest Park Facebook page Increased page views by 54% in 1 month
  • Increased page likes by 298% in 3 months

    Increased post engagement by 157% in 3 months

    Increased page following by 298% in 3 months

  • National Coalition on Black Civic Participation Leadership Award – 2017
  • Increased page engagement for the City of Forest Park Recreation & Leisure Department by 110% during the first week of Facebook page management
Skills
  • Social Media management (Facebook, Instagram, Twitter, LinkedIn, Snapchat, YouTube), media relations experience
  • Strategic communications experience (developing effective messaging, engaging content, and relevant points)
  • Communication planning
  • Award-winning event planning & execution experience
  • Message manager (Constant Contacts, Mail Chimp) experience
  • Strong interpersonal skills and ability to build collaborative relationships
  • Graphic design experience (Adobe Suite - Photoshop, Illustrator, InDesign)
  • Website Management (WordPress, SquareSpace, CivicPlus, MuniCode, WIx)
  • Executive level municipal experience with the largest city in Clayton County, Georgia
  • Mastery level understanding of Office 360 Suite
  • Proficient at multi-tasking and managing competing priorities
Work History
01/2020 to Current Council Aide Jackson Health System | Miami, FL,
  • Implements and leads all community initiatives by Council members, coordinates and executes all City events for Council members.
  • Coordinates & leads City events for Council members from ideation to execution
  • Increased brand awareness through creation of innovative print and digital productions for major publications.
  • Designs all promotional materials for events and initiatives in City including: promotional flyers, invitations, greeting cards, business cards, forms, City-wide e-newsletter, internal reports, printed newsletters, etc.
  • Uses Adobe Suite for creation of content, photo manipulation and publication design. for social media, coordinated all social media campaigns for social media pages,
  • Records, edits, and publishes collateral publicity videos.
  • Curates official social media posts on City Facebook page & City website.
  • Led rebranding efforts for the City's website.
  • Designs, implements and monitors web pages, plugins and functionality for continuous improvement. Experience with Municode and CivicPlus.
  • Aides in creating of all emergency COVID-19 reporting to the public; including, but not limited to, all press releases and updates.
  • Implements and manages all digital campaigns (including Youtube, Facebook, Instagram, and website management).
  • Planned & managed the first Social Justice Townhall for the City of Forest Park.

Curated questions for a positive dialogue

Coached Mayor and participants on proper media and on camera presence

  • Served on two executive committees on appointment by the City Manager.

Transition Committee – conducted department-wide interviews on morale and status of the department to compile in a report to submit to the City Manager

Communication Committee – organized and streamlined communication, expanded communication efforts of the Recreation & Leisure Services department to city-wide efforts

02/2020 to 06/2020 Recreation Leader Biolife | Flint, MI,
  • Designed promotional materials for social media, coordinated all social media campaigns for the social media pages, recorded and edited videos specifically targeted to the Forest Park sports community for publication
  • Planned and evaluated recreation and athletic programs with recreation director to support community.
  • Coordinated and participated with logistics for events hosted by the department
  • Assisted with sports programs as needed
  • Developed positive and productive relationships with kids, parents and staff.
07/2019 to 09/2019 Intern Relx Group | Newark, NJ,
  • Implemented successful social engagement campaign for community interaction with the annual 4th of July fireworks show
  • Overhauled the department's onboarding process by developing an online onboard training through the creation of training videos and policy, procedure and protocols documentation
  • Supported program coordinators with youth fall programs
  • Assisted with clerical duties
01/2018 to 01/2019 Research Analyst Intern Invest Clayton | City, STATE,
  • Led the rebranding of the office through the redesign of the office logo and website transformation.
  • Coordinated with social media, public relations and other teams to execute property listings.
  • Provided support to Master Plan for largest multi-purpose development in Clayton County.
  • Organized and managed brainstorm sessions and stakeholder engagement events
  • Arranged interviews for key stakeholders & elected officials.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Coordinated business retention and expansion meetings for the department.
  • Organized and planned office events.
  • Assisted with basic administrative and clerical tasks around the office.
Education
Expected in 12/2020 Bachelor of Arts | Political Science Georgia State University, Atlanta, GA GPA:
Expected in 12/2020 BBA | Managerial Sciences Georgia State University, Atlanta, GA GPA:

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School Attended

  • Georgia State University
  • Georgia State University

Job Titles Held:

  • Council Aide
  • Recreation Leader
  • Intern
  • Research Analyst Intern

Degrees

  • Bachelor of Arts
  • BBA

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