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costumer service sales resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
  • Be productive with knowledge on base personal experience;I can use my time efficiently, protective,be open to listen costumers,guide them with a major and correctly answer
  • Use my skills and improve it
  • Proposed new methods,written based protocol
  • Follow with dicipline company rules clearly & honestly
  • Anticipate & being conscientious of failures
  • To have the best communication with close partners,costumers
  • To be in line prudently
  • Permanent harmony enviorament
Skills
  • Client services quality
  • Service scheduling
  • Exceptional customer service
  • Hospitality and service knowledge
  • Product and service familiarity
  • Calls taking develop
  • Inventories strategies
  • Account assistence
  • Editor
  • Photographer
  • Personalize sales
  • Conmutador manage
  • Secretary
  • Cashier
  • Food Preparation timely
Experience
Costumer Service & Sales, 10/2007 to 10/2017
State Of IowaDavenport, IA,
  • Collaborated with others to discuss new costumers help opportunities.
Secretary, 06/1999 to 01/2002
WorldstridesWashington, DC,
  • Generated shipment invoices, prepared packages and set up courier deliveries.
  • Maintained master calendar for client appointments.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, took minutes and prepared documents for meetings.
  • Maintained organized filing system of paper and electronic documents.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Assisted with administrative tasks, including filing, answering phones and taking orders.
  • Created and maintained spreadsheets and developed administrative reports.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Supported updated projects with effective scheduling, document coordination and resource coordination.
Sales Representative, 06/1992 to 12/1999
Cannon IndustriasCity, STATE,
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Developed solutions to meet market gaps and drive company sales.
  • Improved profitability and pipeline with multiple marketing channels and sales strategies.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Planned and followed through with inventory management for each store.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Created and implemented store displays, promoting sales and growth.
  • Strengthened branding initiatives by coordinating annual events to maximize outreach.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Built positive and productive customer connections to drive consistent sales.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Developed professional sales presentations, seminars and exhibitions to creatively communicate product quality and market comparisons.
  • Introduced customers to new offerings and updated accounts.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Actualized strategies to continuously improve customer service, company or brand visibility and cannon provided.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
  • Provided support and empathy while succeeding in competitive sales environment.
  • Supported clients with targeted and highly successful product launches.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Met with current customers on frequent basis to check on satisfaction and propose new offerings.
  • Exceeded 1994 quota by 150% with over $1'000,000] in sales.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Attended meetings CS training to learn question-based selling techniques.
  • Exceeded sales goals by 160% for 5 consecutive years.
  • Cold called business leaders to initiate inclusion in sales strategies.
  • Updated database with customer and sales information.
Education and Training
: English Academic , Expected in to Lincoln Educacion Center - Garden Grove, CA
GPA:
Diploma: Graphic Design, Expected in 01/1998 to Microsoft Center - Celaya, Gto
GPA:
GED: , Expected in 02/1998 to Estudios Superiores De Celaya - Celaya, Gto
GPA:

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Resume Overview

School Attended

  • Lincoln Educacion Center
  • Microsoft Center
  • Estudios Superiores De Celaya

Job Titles Held:

  • Costumer Service & Sales
  • Secretary
  • Sales Representative

Degrees

  • Diploma
  • GED

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