With 17+ years of a service based background, I consider myself to be a customer service expert. Whether it's waitressing, tending bars, a salon employee, or Instructing, my strong suit is managing myself professionally and maintaining a positive attitude in order to best serve my clients and students.
With a licensed to teach in the state of Texas as well as a Cosmetology Operator license, I am especially well-versed in fast paced environments.
As a communication-focused leader who is knowledgeable in different teaching/learning styles, cultures and approaches, I bring 16+ years of experience in quality customer satisfaction.
Top-notch skills include communication, being computer savvy, time management, conflict-resolution, and mentoring individual students.
Experienced in sales, successful at assessing operations, and enacting forward-thinking improvements in a team environment as well as Independently with little supervision. Well-coordinated, articulate, and a proactive leader with a hands-on style and the desire to make a difference in the lives of others.
With poise, punctuality, and professionalism I hope to bring my customer service based skillset to a company for part time or possibly full time employment while I finish my Certification in Trade and industrial education grades 6-12.
• Customer Service Support.
• Record Keeping.
• Friendly, Outgoing Energy.
• Listens Empathetically.
• Retail Sale Experience.
• Independent, Leadership Qualities.
• Following Up and Following Through with Clients.
• Pleasant and Professional Speaking Voice.
• Successful Working in a Team as well as Independently.
• Professional Verbal and Non Verbal Communication Skills.
• Ability to Effectively Determine the Issue and Develop a Plan of Action to Solve the Issue.
• Ability to take Constructive Criticism.
• Possess Willingness to Learn and an Open-mind.
• Provided exceptional customer service support daily to clients on sales floor and in salon, both over the phone and in person.
• Made friendly reminder and conformation calls to clients and prospective clients.
•Recommended products to customers to meet current needs.
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