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Cosmetic Fragrance Retail Beauty Advisor resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Knowledgeable and Well-qualified professional in Customer Service, Beauty , and Medical Industry. Dedicated professional accustomed to assisting with meeting company objectives, customer needs, sales, and goals. Highly skilled, a great asset, solid team player with outgoing, positive energy, customer satisfaction and a daily contribute to company success. Specialized in customer service, quality service, and providing customized solutions to build loyalty. Articulate, hardworking, attentive to detail, energetic, excellent organizational skills, and results-oriented with extradionary and proven skills in providing superior customer service. Hardworking and passionate for developing relationships, cultivating partnerships and to keep a growing business.

Skills
  • Customer Service Satisfaction
  • Assistant
  • Training
  • Safety and Cleanliness Standards
  • Effective Customer Communication
  • Building Customer Relationships and Loyalty
  • Meeting Sales Goals
  • Application Techniques
  • Exceeding Customer Expectations
  • Service Consultations
  • Cosmetics and Facial Care Services
  • Promoting Sales
  • Beauty Regimens
  • Strong Communication and Interpersonal Skills
  • Building Customer Loyalty
  • Beauty Trends
  • Individualized Assessments
  • Payment Processing
  • Skin Type Assessments
Education
WGTC WACO, GA, Expected in 07/2021 Associate of Arts : Cosmetology Education - GPA :
Sanford-Brown College - Houston Houston, TX Expected in 04/2011 Associate of Applied Science : MEDICAL ASSISTANT - GPA :
Work History
Arbor Place Mall - Cosmetic Fragrance Retail Beauty Advisor
City, STATE, 10/2021 - 08/2022
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Offered make-up tips and popular tutorials in alignment with latest trends.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Arranged merchandise to present visually appealing displays and attract clientele.
Pryme Media - Customer Service Representative/Assistant Manager
City, STATE, 01/2022 - 01/2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Communicated client satisfaction trends and product usage to marketing, sales and product development groups.
  • Delivered superior customer service to retain existing customers and attract future customers.
KFC Taco Bell - Assistant Store Manager/Area Assistant
City, STATE, 02/2006 - 07/2020
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Sanford-Brown - Medical Assistant/Medical Office Assistant/Medical Receptionist
City, STATE, 10/2012 - 04/2014
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Checked patient insurance, demographic and health history to keep information current.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

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Resume Overview

School Attended

  • WGTC
  • Sanford-Brown College - Houston

Job Titles Held:

  • Cosmetic Fragrance Retail Beauty Advisor
  • Customer Service Representative/Assistant Manager
  • Assistant Store Manager/Area Assistant
  • Medical Assistant/Medical Office Assistant/Medical Receptionist

Degrees

  • Associate of Arts
  • Associate of Applied Science

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