cosmetic fragrance retail beauty advisor resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Knowledgeable and Well-qualified professional in Customer Service, Beauty , and Medical Industry. Dedicated professional accustomed to assisting with meeting company objectives, customer needs, sales, and goals. Highly skilled, a great asset, solid team player with outgoing, positive energy, customer satisfaction and a daily contribute to company success. Specialized in customer service, quality service, and providing customized solutions to build loyalty. Articulate, hardworking, attentive to detail, energetic, excellent organizational skills, and results-oriented with extradionary and proven skills in providing superior customer service. Hardworking and passionate for developing relationships, cultivating partnerships and to keep a growing business.
Skills
Customer Service Satisfaction
Assistant
Training
Safety and Cleanliness Standards
Effective Customer Communication
Building Customer Relationships and Loyalty
Meeting Sales Goals
Application Techniques
Exceeding Customer Expectations
Service Consultations
Cosmetics and Facial Care Services
Promoting Sales
Beauty Regimens
Strong Communication and Interpersonal Skills
Building Customer Loyalty
Beauty Trends
Individualized Assessments
Payment Processing
Skin Type Assessments
Education
WGTCWACO, GA, Expected in 07/2021 ā āAssociate of Arts:Cosmetology Education - GPA:
Sanford-Brown College - HoustonHouston, TXExpected in 04/2011 ā āAssociate of Applied Science:MEDICAL ASSISTANT - GPA:
Work History
Arbor Place Mall - Cosmetic Fragrance Retail Beauty Advisor City, STATE, 10/2021 - 08/2022
Delivered product demonstrations and sample applications, raising exposure of key brands.
Offered make-up tips and popular tutorials in alignment with latest trends.
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Suggested treatments and styles to suit customer appearance and fashion choices.
Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
Monitored current trends to understand fashions and better serve customer needs.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Arranged merchandise to present visually appealing displays and attract clientele.
Pryme Media - Customer Service Representative/Assistant Manager City, STATE, 01/2022 - 01/2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Communicated client satisfaction trends and product usage to marketing, sales and product development groups.
Delivered superior customer service to retain existing customers and attract future customers.
KFC Taco Bell - Assistant Store Manager/Area Assistant City, STATE, 02/2006 - 07/2020
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Sanford-Brown - Medical Assistant/Medical Office Assistant/Medical Receptionist City, STATE, 10/2012 - 04/2014
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Entered procedure codes and diagnosis codes into medical billing software.
Called and faxed pharmacies to submit prescriptions and refills.
Checked patient insurance, demographic and health history to keep information current.
Organized paperwork such as charts and reports for office and patient needs.
Supported office staff and operational requirements with administrative tasks.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Managed multi-line phone system and pleasantly greeted patients.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
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Resume Overview
School Attended
WGTC
Sanford-Brown College - Houston
Job Titles Held:
Cosmetic Fragrance Retail Beauty Advisor
Customer Service Representative/Assistant Manager
Assistant Store Manager/Area Assistant
Medical Assistant/Medical Office Assistant/Medical Receptionist