Correctional Sergeant resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Alert individual with hands-on experience handling issues related to maintaining the peace and security at Limon Correctional Facility. Committed to maintaining ethical and moral standards of the facility while supervising and monitoring staff and offenders. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals. Enthusiastic Sergeant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel within the Colorado Department of Corrections.

  • Crowd control
  • Conflict management
  • Rules of conduct
  • Inspections
  • Job assignments
  • Counseling techniques
  • Organization and Time Management
  • Interpersonal Communication
  • Records maintenance
  • Security procedures
  • Officer training
Work History
09/2017 to Current
Correctional Sergeant State Of Indiana Beech Grove, IN,
  • Cultivate and maintain climate of mutual respect within work area and facility by providing safe environment for staff and offenders from harassment and intimidation.
  • Perform and document weekly cell inspections and in-depth monthly cell searches for contraband or damage. Enter work orders when necessary to get cell functioning at normal level.
  • Build and maintain professional rapport with offenders and staff daily. Work with staff to get tasks completed before shift ends.
  • Demonstrate respect, friendliness and willingness to help wherever needed within facility: dining hall, security posts, other housing units, outdoor recreation areas, receiving.
  • Participates in generation of ideas, suggestions and engages in problem-solving activities to support teamwork in facility and improve morale.
  • Prepare files for ACA audit and monthly turn in (shift logs, cell searches, cell inspections, tool accountability, phone rosters) to supervisor.
  • Conduct new employee orientations for staff in Restrictive Housing.
  • Conduct regular rounds in accordance with post orders to ensure wellbeing and safety of offenders. Perform daily head counts.
  • Use Microsoft Word/Excel and other software tools to create documents and other communications to staff and superiors.
06/2016 to 08/2017
Correctional Officer Minnehaha County Sioux Falls, SD,
  • Perform common area checks within housing units and security fence/door checks on shift.
  • Work with security staff to maintain security and safety of facility during shift, inside and outside.
  • Complete inventory pack outs of offenders in accordance with AR 850-06 for movement to Restrictive Housing or for transport outside of facility.
  • Conduct routine and emergency head counts.
  • Prepare, process and maintain forms, reports, logs, records and activity journals.
  • Perform escorts of inmates to and from assigned cells and medical appointments.
  • Monitor offender movement in courtyard within facility.
  • Maintain firearm proficiency.
  • Manage offenders in housing units and observe offenders during pod time for unusual activity.
10/2004 to 12/2015
Teller, Teller Coordinator, Personal Banker US Bank National Association City, STATE,
  • Assist tellers in cashing checks by verifying signatures and amounts.
  • Answer customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educate customers on use of banking website and mobile apps.
  • Assist customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Recognize customer needs and refer to appropriate representative or line of business for cross-sell or service opportunities.
  • Address employee issues and conflicts by applying listening and communication skills to promote quick resolution.
  • Process customer requests for statements, order additional checks and update customer personal information in database.
  • Process customer transactions promptly, minimizing wait times.
  • Identified sales opportunities and referred customers to branch partners in financial services.
Expected in 12/2020
Certificate of Behavioral Studies in CRJ:
Pikes Peak Community College - Colorado Springs, CO
Expected in 08/2020
Associate of Applied Science: Criminal Justice
Pikes Peak Community College - Colorado Springs, CO,
Expected in 1990
Bachelor of Arts: Business Administration
Flagler College - Saint Augustine, FL

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Resume Overview

School Attended

  • Pikes Peak Community College
  • Pikes Peak Community College
  • Flagler College

Job Titles Held:

  • Correctional Sergeant
  • Correctional Officer
  • Teller, Teller Coordinator, Personal Banker


  • Certificate of Behavioral Studies in CRJ
  • Associate of Applied Science
  • Bachelor of Arts

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