Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Focused Correctional Officer Sergeant with a 5-year background in corrections. Adept at supervising the safety and security of over offenders in a 4 security prison. Skilled in conflict resolution techniques and quickly resolving problems. Excellent analytical and critical thinking abilities. Hardworking and reliable with strong ability in multitasking. Highly organized, proactive and punctual with team-oriented mentality.

  • Officer training
  • Correctional program resources
  • Administration
  • Records maintenance
  • Job assignments
  • Body searches
  • Inmate movement control
  • Inspections
  • Inmate transport
  • Counseling techniques
  • Conflict management
  • Clerical
  • Organization
  • Collaboration
03/2021 to Current
Correctional Sergeant State Of Kentucky Montgomery, KY,
  • Supervised and made cell assignments.
  • Monitored all disciplinary and medical lockups every [Number] minutes.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Supervised visitation and checked all visitors for proper identification and contraband.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Managed employees and supervised offenders in level 4 prison facility.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Maintained order in building and on grounds of prison.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Contributed to development, planning and completion of project initiatives.
  • Handled all delegated tasks.
02/2015 to Current
Volunteer Fire Fighter City Of Santa Ana, Ca Santa Ana, CA,
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Answered emergency situations quickly and assessed conditions to contain fires, assist victims and prevent escalation.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Stayed in close contact with dispatchers to obtain and relay current information about fire status, supplies and personnel.
  • Planned, developed, implemented and monitored fire safety plans that addressed specific fire and life safety systems.
  • Informed and educated local community members about fire prevention and safety.
  • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
  • Examined and assessed hoses by laying out and checking connections to fire hydrants for effective fire suppression.
  • Responded directly to residential and business emergency situations to serve community.
  • Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
  • Rehabilitated fire hoses, portable water tanks and other equipment.
  • Inspected buildings for fire prevention and hazardous materials code violations or potential hazards.
  • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Minimized devastating wildfires, employing hand tools, dozers and air drops for containment operations.
  • Set up and operated hydraulic, pneumatic, manual and power tools in emergency situations.
  • Assessed nature and extent of fire, condition of buildings, danger to adjacent buildings and water supply status to determine crew or company requirements.
  • Extinguished flames and embers to suppress fires using shovels and engine- or hand-driven water or chemical pumps.
05/2017 to 03/2021
Correctional Officer Techflow, Inc Oceanside, CA,
  • Conducted internal security checks to ascertain inmate safety.
  • Detected potential threats and quickly defused conflicts.
  • Supervised individuals and managed cases in facility.
  • Assigned inmates to open and appropriate housing units.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised activities of adolescents in residential setting.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Safely transported inmates to and from work sites.
  • Maintained records and logs of man hours, materials and equipment used.
  • Promoted safety, order and functionality of the facility.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Attended regular trainings and maintained appropriate certifications.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained daily logs of shift activity.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Contributed to treatment staffing team developing rehabilitative program for juveniles.
01/2015 to 03/2017
Business Manager Cris Crawford's Clyde's Tire And Brake City, STATE,
  • Designed detailed business plans to outline finances, goals, and operations of company.
  • Evaluated sales and expense records to adjust policies and procedures.
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Strategized long-term business needs, driving customer feedback for process improvements.
  • Monitored shop equipment to maintain safe working condition.
  • Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
  • Conveyed troubleshooting diagnosis results to customer to ascertain repair plan.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Properly adjusted counterweights, door mechanisms, and safety controls.
  • Order and upkeep inventory
  • Place orders with various vendors weather it be online or threw a representative of the company
  • Organize inventory to keep rotation of product
  • Manage appointment scheduling
  • Use computer programs like R.O writer, All Data, excel, and microsoft office
Education and Training
Expected in 06/2016
High School Diploma:
Family Life Academy - Archer, FL,

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