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Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.
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- Inspected cells and conducted random searches of common areas.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Applied non-violent response tools and physical restraint during problematic situations.
- Supervised inmates during day-to-day activities.
- Enforced resident behavior management protocols and wrote incident reports for infractions.
- Helped customers find specific products, answered questions and offered advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Resolved issues with cash registers, card scanners and printers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer service.
- Properly verified customer identification for alcohol or tobacco purchases.
- Recommended merchandise to customers based on needs and preferences.
- Stayed up to date on store promotions, payment policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Educated customers on product and service offerings.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Created agendas and communication materials for team meetings.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Earned reputation for good attendance and hard work.
- Performed site evaluations, customer surveys and team audits.
- Improved customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Recommended optimal merchandise based on customer needs and desires.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Prepared drinks, ice cream and other special items to complete prepared food orders.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Options For Youth-San Bernardino - Pasadena, CA
- First Aid/CPR
- Food Handlers
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- Options For Youth-San Bernardino
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