correctional officer sergeant resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Accomplished Correctional Officer Sergeant offering 3 years of experience managing inmate safety and order in Hardee Correctional Institutions. Focused and detail-oriented with comprehensive weapons training. Adept at remaining on high alert at all times and managing security risks.

  • Commercial Property
  • Problem Management
  • Institutional Policies
  • Perimeter Monitoring
  • Inmate Supervision
  • Counseling Techniques
  • Equipment Inspection
  • Regulatory Compliance
  • Post-Trip Inspections
  • Emergency Situation Response
  • Population Supervision
  • Prisoner Escorts
  • Daily Logs
  • Basic First Aid
  • Defensive Techniques
  • Active Listening
  • Physical Restraint
  • Disciplining Officers
  • Emergency Protocol
  • Corrective Actions
  • Detail Work
  • Intakes and Discharges
  • Prison Settings
  • Situational Awareness
  • De-Escalating Conflicts
  • Visitor Monitoring
  • Microsoft Word
Work History
Correctional Officer Sergeant, 06/2019 to Current
Paradies Lagardère Travel RetailBoston, MA,
  • Completed daily work report sheets and delegated tasks to employees.
  • Handled inmate counts and searches for missing inmates.
  • Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.
  • Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Customer Service Cashier, 07/2018 to 11/2018
East Tennessee Children's HospitalKnoxville, TN,
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
Security Officer, 08/2017 to 05/2018
G4S Secure Solutions USACity, STATE,
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Monitored employee activities, confirming compliance with security regulations.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Permitted entry with escort for approved persons into secure locations.
No Degree: Criminal Justice , Expected in to Pasco Hernando State College - New Port Richey, FL,
High School Diploma: , Expected in 12/2012 to Hudson High School Adult Education - Hudson, FL
  • Dart-Fired Electronic. Immobilization Device (DFEID Training - 3 Months
  • Firearms Training - 3Yrs
  • First Aid Training - 3 Yrs

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Resume Overview

School Attended

  • Pasco Hernando State College
  • Hudson High School Adult Education

Job Titles Held:

  • Correctional Officer Sergeant
  • Customer Service Cashier
  • Security Officer


  • No Degree
  • High School Diploma

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