Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary


Resourceful and dedicated Correctional Officer Sergeant with motivational leadership, training and employee supervision experience. Seven years in corrections and law enforcement. Self-motivated with exceptional communication and computer capabilities.

  • Quick problem solver
  • Committed team player
  • Thrives in fast-paced environment
  • Courteous, professional demeanor
  • High energy
  • Flexible schedule capability 
  • Strong interpersonal skills
  • Conflict resolution skills
  • Team-oriented
  • Quick learner
  • Exceptional communication skills
  • Trusted key holder
Work History
07/2009 to Current Correctional Officer Sergeant Santa Rosa Correctional Institution | City, STATE,
  • Conducted routine and emergency head counts.
  • Completed intake paperwork, fingerprints and searches.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Booked new inmates into facility and processed inmates for release.
  • Searched the building and grounds, living quarters and work areas for contraband.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Issued cleaning supplies, comfort items, laundry and all basic meals.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Responded to inquiries from the public, other staff, inmates and visitors.
  • Observed behavior of residents individually and in groups.
  • Made regular sanitation and maintenance checks of dorms and reported results to appropriate personnel.
Current to 07/2009 Office Serpro Logistics | City, STATE,
  • Verified each delivery against shipping instructions before delivering to customers.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.
  • Prioritized order security, accuracy and on-time pickup and delivery.
Current to Current Customer Service/Food Preparation Subway | City, STATE,
  • Provided excellent customer service
  • Spoke with patrons to ensure satisfaction with food and service
  • Consistently offered professional, friendly and engaging service. 
  • Cleaned and organized eating, service, and kitchen areas
  • Requested and recorded customer orders, and computed bills
  • Assisted in maintaining preparation and service areas in a sanitary condition
Current to Current Server/Cashier Denny's | City, STATE,
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Expected in 2005 High School Diploma | Milton High School, Milton, Fl GPA:
  • Promoted to Corrections Officer Sergeant after 4 years of employment.

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Resume Overview

School Attended

  • Milton High School

Job Titles Held:

  • Correctional Officer Sergeant
  • Office
  • Customer Service/Food Preparation
  • Server/Cashier


  • High School Diploma

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