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Correctional Officer Sergeant Resume Example

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CORRECTIONAL OFFICER SERGEANT
Professional Summary

Analytical Correctional Officer Sergeant with the ability to supervise inmates to security personnel during any given shift. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Expertise in using self-defense techniques and weapons when needed. Adept at remaining on high alert at all times and managing security risks. First aid and CPR certified with the ability to detect and diffuse potentially dangerous situations. Sound knowledge of visitation guidelines and seize and search protocols. Motivated to learn, grow and excel in the agency.

Skills
  • Conflict resolution proficiency
  • Knowledge of force techniques
  • Seize and search protocol
  • Ability to carry weapons
  • Communications
  • First Aid/CPR
  • Supervision
  • Report writing and documentation
Work History
Correctional Officer Sergeant | 08/2019 to Current
Arkansas Department Of Correction - Newport, AR
  • Assigned officer tasks such as cleaning cells to keep prison running efficiently.
  • Resolved conflicts and negotiated mutually beneficial agreements
  • Handled inmate counts and searches for contraband
  • Supervised dining hall, outdoor recreation area, and inmate housing unit.
  • Supervised employees and performance of tasks and managed inmate offenders.
  • Completed daily work report sheets and delegated tasks to employees.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.
Correctional Officer | 05/2012 to 08/2019
Arkansas Department Of Correction - Brickeys, AR
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Cleaned prisoner holding areas to prevent spread of disease or infection.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Maintained custody and control of inmates housed in security unit.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Issued cleaning supplies, comfort items, laundry and all basic meals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed behavior of residents individually and in groups.
Substitute Teacher | 09/2015 to 03/2016
Sub-teach - Marianna, Arkansas
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Completed documentation of attendance, grades and other required details.
  • Developed rules and set goals to maintain order in classroom.
  • Repeatedly requested as substitute teacher for classrooms by teachers based on excellent past referrals and trusted performance.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Assigned, explained and graded homework.
Costumer Service Associate | 07/2009 to 12/2011
Gordmans - Little Rock, AR
  • Provided basic technical support for clients on wide range of Gordmans's company products.
  • Managed customer relations and customer service through daily communication and interaction.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Educated customers on promotions to enhance sales.
  • Skilled using cash register including processing sales discounts and refunds.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Eastern Gateway Community College - Steubenville, OH | Associate of ArtsTeacher Education, Expected in 05/2022
  • Continuing education in Teachers Education
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Resume Overview

Companies Worked For:

  • Arkansas Department Of Correction
  • Sub-teach
  • Gordmans

School Attended

  • Eastern Gateway Community College

Job Titles Held:

  • Correctional Officer Sergeant
  • Correctional Officer
  • Substitute Teacher
  • Costumer Service Associate

Degrees

  • Eastern Gateway Community College - Steubenville , OH | Associate of Arts

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