correctional officer crisis negotiator resume example with 14+ years of experience
Hardworking officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated officer with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Inmate behavior modification tactics
- Criminal laws
- Conflict resolution skills
- Visitation Guidelines Understanding
- Search and Seizure Procedures
- Safety and Security Enforcement
- Restraint Techniques
- Inmate Management
- Crisis Intervention Training
- Strong Interpersonal Skills
- Emergency Management
- Self-Defense Techniques
- Relevant Coursework Completed: Developmental Psychology, Intercultural Engagement and Communication, Research Writing, Case Management, Editing/Layout/Publishing, Grant Writing, Technical Writing, Social Media Writing, Strategic Communication
- Dean's List: All terms of 2020, 2021
- Member of the Honor Society
- Continuing education in Clinical Mental Health Counseling
Level III Crisis/Hostage Negotiation Certification (MCTC)
Jail/Corrections Officer Response to Street Drugs (MCTC)
CPR Certification
Iowa Substitute Teaching Authorization
Iowa Law Enforcement Academy Certification
Tucson, AZ, 08/2015 - Current
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Delivered inmates to work sites and returned safely by following protocols.
- Observed behavior of residents individually and in groups.
- Received and accounted for personal possessions and determined inmate work assignments.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
North Vernon, IN, 02/2009 - 04/2015
- Managed and supervised security force personnel and duties.
- Oversaw defense operations for entire air base.
- Led, managed and performed force protection duties to protect personnel and resources.
- Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
- Coordinated and operated communications equipment and intrusion detection systems.
- Reviewed log records to obtain pertinent information relevant to shift.
- Patrolled grounds to monitor status and safety of premises.
- Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Maintained confidentiality of special reports and collected data.
City, STATE, 03/2011 - 05/2012
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Policed assigned areas to check homes, businesses and public roads for signs of disturbance.
- Processed, verified and utilized tips to initiate speedy resolutions for investigations.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Engaged with local individuals and community leaders to discuss ways to reduce crime.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Notified emergency personnel of incidents and accidents requiring medical assistance and aid.
- Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
- Booked suspects into custody by processing mug shots and fingerprints.
- Executed operational protocols for criminal and non-criminal violations.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Coordinated swift and tactical responses to wide range of criminal issues.
- Developed organizational system for case records, reports, logs and agendas.
- Determined appropriate course of criminal prosecution by analyzing and evaluating information.
- Validated evidence for admissibility and preserved evidence to be utilized court hearings.
- Conducted preliminary investigations at scenes of major crimes.
- Debriefed arrested individuals to collect important information for ongoing investigations.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Conducted thorough investigations of serious injury and fatality traffic accidents.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Answered calls from citizens and business owners for help in emergencies.
- Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
- Investigated and reported crimes, accidents, offenses and damage to property.
City, STATE, 03/2007 - 02/2009
- Developed and enforced company policy and procedures relating to human resources activity.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Managed employee rewards programs.
- Provided guidance to managers and employees payroll, leave, and benefits.
- Implemented and supervised orientation procedures for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Explained and administered medical insurance, disability and TriCare benefits.
- Liaised between multiple rank divisions to improve communications.
- Conducted career fairs and base tours with leadership and new recruits.
Diversity & Inclusion committee member
Iowa Corrections Association committee member
Behavior Modification committee member
Level III Hostage Negotiator
Certified SVSS (Staff) Advocate
Certified PREA (Prison Rape Elimination Act) Advocate
Employee Relations Committee (4 years)
Prisoner Dog Program (2 years)
Inmate Orientation (4 years)
Field Training Officer
Iowa Corrections Association Member
Iowa Crisis Negotiators Association Member
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Resume Overview
School Attended
- Liberty University
Job Titles Held:
- Correctional Officer/Crisis Negotiator
- Security Forces Journeyman
- Police Officer
- Human Resources Generalist
Degrees
- Bachelor of Science
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