Correctional Officer Resume Example
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CORRECTIONAL OFFICER
Professional Summary
Skills
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Work History
Correctional Officer, 09/2019 to Current
City Of Santa Ana, Ca – Santa Ana , CA
City Of Santa Ana, Ca – Santa Ana , CA
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of Many employees and visitors daily.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Authorized entrance papers and granted or denied entrance to building.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded emergencies weekly.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Conducted patrols of key areas to spot and control security concerns.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
- Participated in staff meetings, special events and professional development activities.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Inspected areas within building to uncover suspicious behavior.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Oversaw premises, including entry employees and visitors daily.
- Permitted entry with escort for approved persons into secure locations.
- Reported irregularities such as fire and safety hazards to maintenance.
- Secured doors in office and main building.
- Acted quickly during emergency situations within A timely manner to reduce opportunity for damage and injury.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Assistant Manager, 10/2018 to 09/2019
Rent-A-Center – Chester , VA
Rent-A-Center – Chester , VA
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Reconciled daily sales transactions to balance and log day-to-day revenue with Software
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Walked through secure areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Supervised and evaluated staff including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
Electronics Department Manager, 05/2015 to 10/2018
Walmart – City , STATE
Walmart – City , STATE
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed overstocking, restocking and inventory control procedures during shift.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Identified and diminished performance gaps by coaching and supervising subordinates.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Rotated merchandise and displays to feature new products and promotions.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
Education
High School Diploma: 05/2015
Pontiac Township High School - City
Pontiac Township High School - City
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Resume Overview
School Attended
- Pontiac Township High School
Job Titles Held:
- Correctional Officer
- Assistant Manager
- Electronics Department Manager
Degrees
- High School Diploma : 05/2015
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