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correctional officer resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Ethical Standards of Conduct
  • Excellent Problem Solver
  • Incident Reporting
  • Emergency Response
  • Decision Making
  • Detail-Oriented
  • Customer Needs Assessment
  • Flexible Schedule
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Customer Service
  • Policy and Procedure Adherence
  • Employee Interviewing
  • Lesson Planning
Education and Training
Washington County High School Sandersville, GA Expected in 05/2012 High School Diploma : - GPA :
Middle Georgia State University Macon, GA Expected in : Business Administration - GPA :
Experience
State Of South Dakota - Correctional Officer
Corona, CA, 06/2014 - Current
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Inspected cells and conducted random searches of common areas.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
Baylor Scott & White Health - Field Training Officer
Marble Falls, TX, 06/2014 - Current
  • Completed missions without incident and acted as team leader on international missions.
  • Mentored specific employees on areas in need of improvement.
  • Performed as company-wide subject matter expert for training matters.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Developed skill-specific training programs to promote employee development.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
State Of Indiana - Correctional Sergeant
Huntington, IN, 06/2014 - Current
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Oversaw assigned court trips for jailers, maintaining security of staff and public.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Maintained order in building and on grounds of prison.
  • Supervised and made cell assignments.
  • Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
State Of Indiana - Correctional Lieutenant
Jasonville, IN, 06/2014 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Created and updated legal documents and prisoner files with charges, criminal history and medical history.
  • Attended court hearings and provided testimony.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Oversaw assigned court trips for jailers, maintaining security of staff and public.
Beacon Roofing Supply, Inc. - General Instructor
Roanoke, VA, 06/2014 - Current
  • Built relationships with students of all cultural, social and economic backgrounds.
  • Tracked individual student progress and adjusted teaching methods to improve understanding of material.
  • Selected curriculum and developed lesson plans based on class needs.
  • Helped students succeed through coaching, mentoring and positive reinforcement.
  • Completed documentation and maintained files.
  • Instructed students of various backgrounds and learning styles by employing variety of instructional resources.
  • Taught concepts found on standardized tests and built necessary support skills to help students perform well.
  • Incorporated diverse technologies to help students feel engaged in material.
  • Provided small group and classroom instruction to various students.
  • Established training program objectives and created related curricula and learning materials.
  • Contributed to ongoing staff training sessions.
  • Trained more than 100 students using traditional and hands-on training approaches.
  • Taught both day and evening classes.
Its Fashion Metro - Sales Associate
City, STATE, 04/2014 - 05/2018
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

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Resume Overview

School Attended

  • Washington County High School
  • Middle Georgia State University

Job Titles Held:

  • Correctional Officer
  • Field Training Officer
  • Correctional Sergeant
  • Correctional Lieutenant
  • General Instructor
  • Sales Associate

Degrees

  • High School Diploma

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