Correctional Officer Resume Example
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CORRECTIONAL OFFICER
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
Correctional Officer
Johnson City , TNCity Of Johnson City/Sep 2016 to Current
Johnson City , TNCity Of Johnson City/Sep 2016 to Current
- Assigned inmates to open and appropriate housing units.
- Detected potential threats and quickly defused conflicts.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised inmates during day-to-day activities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Maintained appropriate control, security and well-being of youth at all times.
- Inspected cells and conducted random searches of common areas.
- Promoted rehabilitation of offenders and maintained safety of staff and residents.
- Conducted internal security checks and distributed meals.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
- Reviewed housing assignments and reassigned inmates when needed.
- Safely transported inmates to and from work sites.
- Supervised inmates during meals, visits, recreation, telephone calls and shower time.
- Instructed inmates on work details and transported to work sites.
- Maintained records and logs of man hours, materials and equipment used.
- Assisted in restraining violent and unruly inmates.
- Supervised activities of adolescents in residential setting.
- Attended regular trainings and maintained appropriate certifications.
- Maintained daily logs of shift activity.
- Maintained correct physical head count at all times.
Optician
Wrentham , MAThe Luxottica Group/Feb 2014 to Aug 2016
Wrentham , MAThe Luxottica Group/Feb 2014 to Aug 2016
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
- Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Repaired and adjusted frames to meet customer needs.
- Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
- Wrote up detailed work orders specifying parameters for lenses and frames.
- Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
- Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
Furniture Sales Associate
Locations: Deer Park , ILCrate And Barrel/Jul 2011 to Mar 2013
Locations: Deer Park , ILCrate And Barrel/Jul 2011 to Mar 2013
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Improved customer satisfaction by finding creative solutions to problems.
- Learned to support office needs.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Supported department by compiling paperwork and taking detailed meeting minutes.
- Recognized by management for providing exceptional customer service.
- Performed site evaluations, customer surveys and team audits.
- Earned reputation for good attendance and hard work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
High School DiplomaPalestine High SchoolCity, State
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Resume Overview
School Attended
- Palestine High School
Job Titles Held:
- Correctional Officer
- Optician
- Furniture Sales Associate
Degrees
- High School Diploma
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