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Correctional Officer Resume Example

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CORRECTIONAL OFFICER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • [Language] translation-SPANISH
  • Payment processing
  • Customer support
  • Database maintenance
  • Credit card payment processing
  • Customer service
  • Microsoft Office expertise
  • Clerical support
  • High-energy attitude
Experience
Correctional Officer
City, StateCompany Name/Sep 2016 to Current
  • Assigned inmates to open and appropriate housing units.
  • Detected potential threats and quickly defused conflicts.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised inmates during day-to-day activities.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained appropriate control, security and well-being of youth at all times.
  • Inspected cells and conducted random searches of common areas.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Conducted internal security checks and distributed meals.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
  • Reviewed housing assignments and reassigned inmates when needed.
  • Safely transported inmates to and from work sites.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Instructed inmates on work details and transported to work sites.
  • Maintained records and logs of man hours, materials and equipment used.
  • Assisted in restraining violent and unruly inmates.
  • Supervised activities of adolescents in residential setting.
  • Attended regular trainings and maintained appropriate certifications.
  • Maintained daily logs of shift activity.
  • Maintained correct physical head count at all times.
Optician
City, StateCompany Name/Feb 2014 to Aug 2016
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
  • Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
  • Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Recommended specific lenses, coatings and frames to suit individual client needs.
  • Repaired and adjusted frames to meet customer needs.
  • Pretested patients prior to optometrist examinations, including pressures, visual acuities and autorefraction.
  • Wrote up detailed work orders specifying parameters for lenses and frames.
  • Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
  • Promoted goods to customers, including contact lenses, spectacles, sunglasses and accessories.
  • Instructed customers on methods for adapting to glasses, proper wear and necessary care.
Furniture Sales Associate
City, StateCompany Name/Jul 2011 to Mar 2013
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Learned to support office needs.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Supported department by compiling paperwork and taking detailed meeting minutes.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
High School DiplomaPalestine High SchoolCity, State
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Resume Overview

School Attended

  • Palestine High School

Job Titles Held:

  • Correctional Officer
  • Optician
  • Furniture Sales Associate

Degrees

  • High School Diploma

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