Correctional Officer Resume Example
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CORRECTIONAL OFFICER
Summary
5 years of dedicated work experience in Retail serving as supervisor, mentor, and inventory management specialist. Recognized and awarded for loyalty, task management, strategic planning and the completion of assignments. 5 years of working in a correctional setting both as a youth supervisor and correctional officer. Providing safety and security to both staff, residents and Inmates.
Skills
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Experience
10/2019 to Current
Correctional OfficerCity Of Santa Ana, Ca － Santa Ana , CA
- Promoted safety, order and functionality of FCI and camp Inmates.
- Inspected cells and conducted random searches of common areas.
- Supervised inmates during day-to-day activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Maintained correct physical head count at all times.
- Maintained daily logs of shift activity.
- Attended regular trainings and maintained appropriate certifications.
- Supervised inmates during meals, visits, telephone calls and shower time.
- Maintained records and logs of man hours, materials and equipment used.
- Supervised meal distributions and observed inmates during meals.
12/2018 to 10/2019
Correctional OfficerCity Of Santa Ana, Ca － Santa Ana , CA
- Promoted safety, order and functionality of low, medium, and maximum security level facilities.
- Applied non-violent response tools and physical restraint during problematic situations.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Assigned inmates to open and appropriate housing units.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Supervised inmates during day-to-day activities.
- Inspected cells and conducted random searches of common areas.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Reviewed housing assignments and reassigned inmates when needed.
- Maintained correct physical head count at all times.
- Conducted internal security checks and distributed meals.
- Maintained daily logs of shift activity.
- Attended regular trainings and maintained appropriate certifications.
- Supervised inmates during meals, visits, recreation, telephone calls and shower time.
- Maintained records and logs of man hours, materials and equipment used.
- Assisted in restraining violent and unruly inmates.
06/2015 to 12/2018
Youth Development Aide SupervisorThe Millennium Group － Omaha , NE
- Promoted safety, order and functionality in a Secured juvenile facility
- Managed 30 employees and supervised 80 offenders in a Secured Juvenile facility.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Counseled juveniles on day-to-day reality oriented problems.
- Maintained appropriate control, security and well-being of youth at all times.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Inspected cells and conducted random searches of common areas.
- Promoted rehabilitation of offenders and maintained safety of staff and residents.
- Enforced resident behavior management protocols and wrote incident reports for infractions.
- Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly Residents.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Complied with Standard Emergency Health Response Plan, including having written plan in place.
- Signed in all visitors and completed appropriate visitation log forms.
- Provided testimony in court when called to testify.
- Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
- Supported 4 Units by compiling paperwork and taking detailed meeting minutes.
06/2011 to 06/2015
SupervisorCVS Health － City , STATE
- Inspected incoming supplies to verify conformance with materials specifications and quality standards.
- Established and maintained operating schedules to provide effective coverage for key areas and to achieve customer service objectives.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Executed new training initiative to improve skills and develop leaders from within.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Supervised and mentored 15 staff members by offering constructive feedback and asking about long-term career growth goals.
- Used a cash register system to ring up customer purchases, process payments and issue receipts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recognized by management for providing exceptional customer service.
- Observed customer behaviors to identify security threats and escalate concerns to corporate.
- Communicated with customers about products and services offerings, including policies, restrictions, and refund policies.
- Drove sales of medical and personal care products by applying proactive nature, knowledge of customer preferences and active listening skills.
- Activation team for opening new stores throughout the district
- Spearheaded transformation of inventory area, increasing production,building brand awareness, reducing turnover, eliminating waste and enhancing quality within the quarter.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft of merchandise and enforce quality assurance of product.
- Organized product locations and coordinated movements between receiving, storage and shipping.
Education and Training
06/2008
High School DiplomaCentral Columbia Senior High School － City, State
Some College (No Degree): SociologyBloomsburg University of Pennsylvania － City, State
Accomplishments
Recognition:
Bureau of Prisons
I was elected class representitive for group
I was responsible for gathering all ICT participants information, as well as create a class T-shirt and organize a party after graduation.
Special Act award
Special Act award 4/2020
North Central Secure Treatment Unit
Employee of the month 2/2017
Outstanding performance award 4/2018
Completed extensive crisis prevention and intervention training programs.
Bloomsburg University
Sociology Club
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Resume Overview
School Attended
- Central Columbia Senior High School
- Bloomsburg University of Pennsylvania
Job Titles Held:
- Correctional Officer
- Youth Development Aide Supervisor
- Supervisor
Degrees
- High School Diploma
Some College (No Degree) : Sociology
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