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Correctional Officer Resume Example

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CORRECTIONAL OFFICER
Summary

5 years of dedicated work experience in Retail serving as supervisor, mentor, and inventory management specialist. Recognized and awarded for loyalty, task management, strategic planning and the completion of assignments. 5 years of working in a correctional setting both as a youth supervisor and correctional officer. Providing safety and security to both staff, residents and Inmates.

Skills
  • Inventory control of material
  • Loss prevention
  • Stockroom procedures
  • Maintain shipping, receiving, and inventory logs
  • Administrative support
  • Customer service
  • Inventory management
  • Supervision of staff and inmates
  • Merchandising
  • Creating marketing plans
  • Building brand awareness
  • Quality assurance
  • Account for all items received
  • Issue supplies and equipment to staff members
  • Receiving and storage control of shipments
  • Purchase Orders
  • Maintain both manual and automated documentation for Inventory control
  • Maintenance of Product
Experience
10/2019 to Current
Correctional OfficerCompany Name － City, State
  • Promoted safety, order and functionality of FCI and camp Inmates.
  • Inspected cells and conducted random searches of common areas.
  • Supervised inmates during day-to-day activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Maintained correct physical head count at all times.
  • Maintained daily logs of shift activity.
  • Attended regular trainings and maintained appropriate certifications.
  • Supervised inmates during meals, visits, telephone calls and shower time.
  • Maintained records and logs of man hours, materials and equipment used.
  • Supervised meal distributions and observed inmates during meals.
12/2018 to 10/2019
Correctional OfficerCompany Name － City, State
  • Promoted safety, order and functionality of low, medium, and maximum security level facilities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Assigned inmates to open and appropriate housing units.
  • Detected potential threats and quickly defused conflicts.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Supervised inmates during day-to-day activities.
  • Inspected cells and conducted random searches of common areas.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Reviewed housing assignments and reassigned inmates when needed.
  • Maintained correct physical head count at all times.
  • Conducted internal security checks and distributed meals.
  • Maintained daily logs of shift activity.
  • Attended regular trainings and maintained appropriate certifications.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Maintained records and logs of man hours, materials and equipment used.
  • Assisted in restraining violent and unruly inmates.
06/2015 to 12/2018
Youth Development Aide SupervisorCompany Name － City, State
  • Promoted safety, order and functionality in a Secured juvenile facility
  • Managed 30 employees and supervised 80 offenders in a Secured Juvenile facility.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Counseled juveniles on day-to-day reality oriented problems.
  • Maintained appropriate control, security and well-being of youth at all times.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Inspected cells and conducted random searches of common areas.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly Residents.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Complied with Standard Emergency Health Response Plan, including having written plan in place.
  • Signed in all visitors and completed appropriate visitation log forms.
  • Provided testimony in court when called to testify.
  • Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
  • Supported 4 Units by compiling paperwork and taking detailed meeting minutes.
06/2011 to 06/2015
SupervisorCompany Name － City, State
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Established and maintained operating schedules to provide effective coverage for key areas and to achieve customer service objectives.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Supervised and mentored 15 staff members by offering constructive feedback and asking about long-term career growth goals.
  • Used a cash register system to ring up customer purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recognized by management for providing exceptional customer service.
  • Observed customer behaviors to identify security threats and escalate concerns to corporate.
  • Communicated with customers about products and services offerings, including policies, restrictions, and refund policies.
  • Drove sales of medical and personal care products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Activation team for opening new stores throughout the district
  • Spearheaded transformation of inventory area, increasing production,building brand awareness, reducing turnover, eliminating waste and enhancing quality within the quarter.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft of merchandise and enforce quality assurance of product.
  • Organized product locations and coordinated movements between receiving, storage and shipping.
Education and Training
06/2008
High School DiplomaCentral Columbia Senior High School － City, State
Some College (No Degree): SociologyBloomsburg University of Pennsylvania － City, State
Accomplishments

Recognition:

Bureau of Prisons

I was elected class representitive for group

I was responsible for gathering all ICT participants information, as well as create a class T-shirt and organize a party after graduation.

Special Act award

Special Act award 4/2020

North Central Secure Treatment Unit

Employee of the month 2/2017

Outstanding performance award 4/2018

Completed extensive crisis prevention and intervention training programs.

Bloomsburg University

Sociology Club

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Resume Overview

School Attended

  • Central Columbia Senior High School
  • Bloomsburg University of Pennsylvania

Job Titles Held:

  • Correctional Officer
  • Youth Development Aide Supervisor
  • Supervisor

Degrees

  • High School Diploma
    Some College (No Degree) : Sociology

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