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Correctional Officer Resume Example

Resume Score: 80%

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CORRECTIONAL OFFICER
Summary

I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have experience in the health care and law enforcement I love to learn, and I'm always up for a challenge whatever the situation. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Skills
  • Armory and key control
  • File and record maintenance
  • Strategic planning and organization
  • Non-violent intervention
  • Trained in defensive tactics
  • Occupational hazards and safety precautions
  • Excellent problem solver
  • Restraint techniques
  • Booking procedures
  • First aid and CPR certified
  • Crisis management
  • Inmate rights
  • Observation
  • State and federal laws knowledge
  • Client documentation
  • First aid and safety
  • Preparing meals
  • Able to lift 50-60 pounds
  • Helping with medication
  • Medical terminology knowledge
  • Documentation procedures expert
  • Infection control procedures
  • Proper labeling procedures
  • Problem-solving skills
  • Drug inventory control
  • Understanding of drugs
  • Great counting abilities
  • Time management
  • Effective communication skills
  • Inventory control
  • Customer service skills
  • Safe food handling
  • Menu memorization
  • Sales techniques
  • Food inspection
  • Check payment processing
Education and Training
Some College (No Degree)Metropolitan Community CollegeOmaha,NE,
Some College (No Degree)Southeastern Community CollegeWest Burlington,IA,
Experience
Lee county jail Correctional Officer | Montrose, IA01/2019 to Current
  • Processed inmates by completing paperwork, conducting searches and recording fingerprints.
  • Supervised inmates during day-to-day activities.
  • Implemented defensive tactics and physical restraints to maintain safety and security of the facility.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Inspected cells and conducted random searches of common areas.
  • Detected potential threats and quickly defused conflicts.
  • Assigned inmates to open and appropriate housing units.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Maintained appropriate control, security and well-being of youth at all times.
  • Promoted safety, order and functionality of the facility.
  • Supervised individuals and managed cases in the facility.
  • Supervised meal distributions and observed inmates during meals.
  • Conducted internal security checks and distributed meals.
  • Attended regular trainings and maintained appropriate certifications.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Maintained records and logs of man hours, materials and equipment used.
  • Maintained correct physical head count at all times.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Great River Health SystemsRegistration Clerk | Burlington , IA09/2018 to 01/2019

Provided customer service support and advice on regulations and requirements regarding various registration programs.

  • Greeted visitors and ascertained purpose of visit, issuing any needed credentials and directing to appropriate staff or department.
  • Manage record database using several different softwares, keeping all information confidential in accordance with federal privacy laws
  • Collaborated effectively with registration clerk and other personnel to process paperwork and direct to appropriate departments.
  • Clearly explained forms and documents to patients, guardians and family members, distributing copies as needed and confirming comprehension.
  • Assessed methods of payment for services, initiated processing and made referrals to specialists for financial options.
  • Welcomed patients to facility and assisted with registration sign-in process.
  • Responded to incoming department phone calls and directed callers to appropriate team members based on need.
  • Maintained HIPAA compliance and integrity of hospital policies and procedures.
  • Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
  • Maintained confidentiality of all patient information by adhering to HIPAA and department procedures.
  • Verified patient information, including demographics, income and insurance type for input into computer systems.
  • Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
  • Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
  • Registered patients for outpatient procedures and emergency services.
  • Contacted insurance carriers to verify coverage, copays and deductible information for patients.
  • Delivered clear instructions to direct patients to specific areas, including outpatient unit and cardiac care floor.
Rashid Pharmacy Pharmacy Technician | Fort Madison , IA09/2016 to 10/2016
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Sunny brook assisted living Caregiver | Fort Madison , IA12/2013 to 07/2014
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Worked with supervisory medical staff to review cases and improve care.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Transported patients to and from medical, dental and personal care appointments.
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Resume Overview

Companies Worked For:

  • Lee county jail
  • Great River Health Systems
  • Rashid Pharmacy
  • Sunny brook assisted living

School Attended

  • Metropolitan Community College
  • Southeastern Community College

Job Titles Held:

  • Correctional Officer
  • Registration Clerk
  • Pharmacy Technician
  • Caregiver

Degrees

  • Some College (No Degree)
    Some College (No Degree)

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