Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Chief Union Steward, 02/2021 to Current
Blue Earth CountyMankato, MN,
  • Research disciplinary and grievance issues and recommended optimal courses of action.
  • Negotiate collective bargaining agreements on behalf of companies.
  • Interpret contractual agreements for employers and employees to support collective bargaining and labor relations processes.
  • Assess risk levels associated with collective bargaining strategies.
  • Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
Correctional Officer , 07/2010 to Current
State Of IndianaShoals, IN,
  • Inspect cells and conducted random searches of common areas.
  • Monitor daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Apply non-violent response tools and physical restraint during problematic situations.
  • Enforce resident behavior management protocols and drafted incident reports for infractions.
  • Direct visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Cleared in Housing Control Main Control and the Lobby.
Administrative Lieutenant, 08/2005 to 07/2010
County Of Racine, WisconsinRacine, WI,
  • Oversaw staffing and related operations, spanning the interview process, hiring and mentoring personnel.
  • Accomplished multiple duties, including strategic workforce planning, new employee onboarding, labor relations and health benefits administration.
  • Created and modified job descriptions within all departments.
  • Developed and coordinated trainings to help individuals learn company policies, procedures and job tasks.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Was a member of the C.E.R.T unit. As such I was cleared to use, update and review policies for use of force, cell extraction documentation, pepper ball oc system, OC training, bean bag shot gun rounds, extensive use of force hands to hands training and 40mm launcher.
  • Reviewed title 37 policies and updates as mandated by the state.
  • Worked with other facilities for ACA accreditation required to maintain contracts with the counties we represented as a company . Providing, compiling and maintaining documentation diligently for ACA team.
  • Instructed CPR, basic use of force, suicide prevention and IPC skills to incoming staff as well as veteran staff member. Showing the importance of maintaining the policy and procedures that was created with in states and federal guidelines.
  • Completed Use of Force packets and collected documentation to be sent to the state in process of litigation and maintain the yearly major incidents packets overseen by the state.
  • Coordinated with Human resources and management staff to address updated and edited policy reviews as needed.
Correctional Sergeant, 09/2003 to 08/2005
Wackenhut CorrectionsCity, STATE,
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Testified under oath in administrative hearings and criminal court cases.
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
  • Wrote accurate and timely reports regarding emergency response calls.
  • Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
  • Collaborated with legal staff, Attorney General's office and other law enforcement agencies to accomplish convictions or resolve ongoing litigation .
  • Assisted in development of internal and external training presentations.
Corrections Officer, 09/2002 to 09/2003
Wackenhut CorrectionsCity, STATE,
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Processed all required forms for new facility admissions and submitted copies to maintain official records.
  • Complied with Standard Emergency Health Response Plan, including having written plan in place.
  • Verified warrants, conducted searches and fingerprinted inmates.

Organized and systematic with natural relationship-building and leadership talents, with over 15 years of experience. Dedicated to prioritizing, completing multiple tasks simultaneously, and achieving project goals.

  • Occupational hazards and safety precautions
  • Inmate rights
  • File and record maintenance
  • Crisis Prevention Intervention (CPI)
  • State and federal laws knowledge
  • Visitation guidelines understanding
  • Strategic planning and organization
  • Restraint techniques
  • Excellent problem solver
  • Evidence preservation
  • Trained in defensive tactics
  • Ethical standards of conduct
  • Courtroom practices familiarity
  • Armory and key control
  • Criminal Justice
  • ACA accreditation oversite
  • Policy editing and organization
  • Right to know laws coordinated with solicitors
  • Maintained Emergency Procedure Rooms Polices and updates .
Education and Training
High School Diploma: , Expected in 06/2001
Monsignor Bonner High School - Drexel Hill, PA,

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School Attended

  • Monsignor Bonner High School

Job Titles Held:

  • Chief Union Steward
  • Correctional Officer
  • Administrative Lieutenant
  • Correctional Sergeant
  • Corrections Officer


  • High School Diploma

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