Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Dedicated and hardworking professional with experience in security and corrections and a former army combat engineer and operation Iraqi freedom war veteran Skilled in team leadership, training and development, as well as development and implementation of various programs and protocols. Offering ability to work both independently and as collaborative member of team to improve processes and meet organizational goals.

  • Armory and key control
  • Inmate rights
  • Courtroom practices familiarity
  • Crisis Prevention Intervention (CPI)
  • Booking procedures
  • Trained in defensive tactics
  • Occupational hazards and safety precautions
  • Behavioral disorders familiarity
  • Restraint techniques
  • State and federal laws knowledge
  • Strategic planning and organization
  • First aid and CPR certified
  • Non-violent intervention
  • Excellent problem solver
  • Evidence preservation
  • Ethical standards of conduct
  • Criminal Justice
  • Visitation guidelines understanding
  • Safety
  • CCTV monitoring
  • Observation
  • Product Knowledge
  • Negotiation
04/2012 to 05/2021
Correctional Officer Waukesha County Waukesha, WI,
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Inspected cells and conducted random searches of common areas.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
03/2010 to 03/2012
Hotel Security Guard Allied Universal Security Fresno, CA,
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Protected company assets against theft or damage by conducting frequent building and grounds patrols.
  • Communicated with team members and building management via radio, telephones, computers and proprietary [Type] software.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.
  • Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Administered basic first aid to injured and ill individuals and assisted paramedics with providing advanced assistance and patient transport.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Recognized by management for providing exceptional customer service.
  • Answered [number] calls per [timeframe] to assist with customer questions and concerns.
06/2004 to 08/2008
Combat Engineer (12B) United States Army National Guard City, STATE,
  • Located and neutralized various types of mines and IEDs.
  • Supervised minefield installation and removal, notifying supervisors with consistent updated information.
  • Made roads, bridges and ferries safe for travel by conducting ground reconnaissance and reporting back to [Job title].
  • Used visual methods and mine detectors to identify and locate mines, effectively detonating enemy threats.
  • Installed and recovered anti-handing devices on anti-tank mines and electrical and non-electrical demolition charges.
  • Operated wheeled vehicles and equipment over varied terrain and roadways for support of combat operations
  • Developed top talent by leading training initiatives for combat preparation.
  • Supervised location, construction and concealment of infantry positions and equipment.
  • Successfully guided and supervised mine-clearing line charge loading team with no injuries or accidents.
  • Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
  • Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
  • Performed [Task] and [Task] in close quarters combat in simulation and live-fire exercises, earning [Award] for outstanding performance.
  • Spearheaded [Number] fire teams during live fire battle drills, close combat training and MOUT exercises at various locations.
  • Reduced project lags and trained over [Number] soldiers and US contractors/foreign nationals on [Area of Expertise].
Education and Training
Expected in 05/2004
High School Diploma:
Ball High School - Galveston, TX

while in the military i received an army achievement medal and certificate of achievement for outstanding and exceptionally meritorious service in the combat zone of Iraq and also received and honorable discharge

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School Attended

  • Ball High School

Job Titles Held:

  • Correctional Officer
  • Hotel Security Guard
  • Combat Engineer (12B)


  • High School Diploma

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