Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking. Safety-oriented with 5 years in maximum and medium security facilities. Extensively trained in defensive tactics and suicide prevention. Resourceful and dedicated with motivational leadership, training and employee supervision experience. Focused Correctional Officer offering history of monitoring high-volume correctional facilities to maintain safety and order.
Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations. Hardworking and skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of directives and motivated to learn, grow and excel in the law enforcement field.
I am very interested on becoming a member of the United States Customs and Border Patrol agency. I have been a Correctional officer since 10/05/2015. Throughout my current and previous work experience, I have acquired great computer, communication and management skills that would be very helpful on performing duty as a customs agent. During my employment as a correctional officer I have been placed on security posts as well as specialty posts where I have always given my best on the process of learning, delivering and exceeding the performance required to complete the job. I am hardworking, responsible, team work oriented and eager to continue on developing my knowledge and working skills on the law enforcement field.
In order to perform my duty I have been trained on use of force options to include self defense techniques, weapons and use of chemical agents.
I have always maintained a professional composure and professionalism under stressful situations to diffuse issues effectively.
I am trained on CPR.
I have been trained on contraband searching techniques, also the use of drugs and its effects/dangers on inmates among the prison system.
As a correctional officer I have been in charge of physically patrolling and inspecting the correctional facilities to provide for the accountability and safety of the staff, personnel, inmates.
I am experienced in the use of radio communication and electronic surveillance devices.
I Have been able to maintain a decent level of physical fitness in order to carry out daily duties and be able to respond effectively in case of hostile situations.
I have experience on inmate supervising and specialized posts within the prison area such as sally port, kitchen, tool room and transportation.
I have been trained on conflict resolution skills, inmate behavior modification tactics, suicide and sexual assault prevention.
As a correctional officer I am in charge of providing for the safety, accountability and welfare of the public, department personnel and inmates within the prison system. I am also in charge of stabilizing, isolating and containing incidents to provide for the preservation of life, property and order. In case necessary I am also in charge of removing endangered persons and obtaining treatment for the injured. It is necessary than if a hostile situation appears, I act in order to limit expenses and damages of property and act professionally to resolve the incident and return the institution to normal operations.
As a customer service and sales representative I provided customer service for new and existing customers who owned or wanted AT&T land line, TV and cell phone services. On this job I started as a customer service and sales representative. Next, I moves up into the quality assurance position where I would be in charge of ensuring agents on the phone would provide excellent quality of service. At the end, I moved up to the supervisor position where I would be in charge of managing a team of people to ensure job performance and productivity.
As a sales agent at Ueta, I would provide customer service to people searching for luxury products. Also, I would serve as an escort for customers buying tax and duty free alcohol and tobacco products across the border line.
During my employment as assistant manager at Subway, I performed duties related to supervising the work team and running the store such as pay roll, ordering supplies, inventory, cash register and others. On this job, I started as a cook and moved up to the assistant manager position where I would be the person in charge during my shift.
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