, , 100 Montgomery St. 10th Floor Home: (555) 432-1000 - Cell: - resumesample@example.com - - WWW: - Focused Correctional Officer offering 18-year history of monitoring high-volume correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations.
- Contraband Searching
- Firearms Training
- Inmate Transport
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- Emergency Response
- Security Checks
- Public Safety
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08/2018 to 04/2020 Correctional Officer Management & Training Corporation – Chaparral, NM,
- Made rounds at specified intervals and conducted head counts and roll calls. Checked staff and inmates identification cards to verify entry into the unit and building living quarters for authorization. conduct search of staff and visitors vehicles prior to entry on the property. Conducted armed security and issued weapons to authorized individuals while being assigned as outside perimeter in the tower. Notify supervisory of any unusual and unsafe conditions. Write reports on all incidents. Maintain chemical agent and a baton on one's person to use if need be in a emergency situation after being trained on the use of force. Trained on the use and safety firearms (pistol, shot gun and AR-15) for qualification purposes.
- Completed intake paperwork, fingerprints and searches.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Delivered inmates to work sites and returned safely by following protocols.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
03/2013 to 03/2018 Correctional Officer Management & Training Corporation – Manhattan, KS,
- Completed intake paperwork, fingerprints and searches.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Identified facility openings and designated inmates to housing units.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
Supervised 100 employees and performance of tasks and managed 1700 offenders.
Shift supervisor and Shift Commander. Document and all incidents to Major and Duty Warden. Qualified to all lethal and sublethal to maintain security and order in the correctional facility including taser, chemical agents, batons and firearms.
Retired.
09/2012 to 03/2013 Correctional Work Release Center Supervisor Management & Training Corporation – Quincy, FL,
- Created efficient work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised 50 employees and performance of tasks and managed 250 offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Report incident to Deputy Director.
- Ensured that all were trained and qualified in the use of chemical agents, batons, restraints and firearms.
- Verified cleanliness of hangar and assigned spaces and initiated material requests for required tasks.
- Precisely maintained and updated classified gear to meet requirements.
- Tracked and prepared quarterly reports of sales goals to management.
- Directed staff and managed annual capital budget.
- Performed annual evaluations and reviews for large staff of employees.
- Evaluated employee performance and coached and trained to improve weak areas.
- Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
- Identified individual employee's unique work styles and adapted management methods.
- Monitored workshop work flow for over 50 employees.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
- Streamlined operations of multiple lines of business within organization.
- Set overall vision and provided team leadership.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Worked with management team to implement proper division of responsibilities.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Oversaw and optimized work of craftsmen performing high-quality, precision work.
- Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference purposes.
10/2001 to 09/2012 Correctional Officer Arkansas Department Of Corrections – City, STATE,
- Completed intake paperwork, fingerprints and searches.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Identified facility openings and designated inmates to housing units.
- Delivered inmates to work sites and returned safely by following protocols.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Supervised 250 employees and performance of tasks and managed 1700 offenders.
- Correctional Officer, Sergeant, Lieutenant and Captain.
- Qualified on the use of chemical agents,batons, taser and firearms.
Expected in 04/2010 Associate of Science: Criminal Justice
Kaplan University Online - Davenport, IA
GPA:
- [Area of certification] Training - [Timeframe]
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