Seasoned project manager driven to achieve results through strategic planning and professional relationship
building. Success in developing beneficial alliances between leaders to effectively drive growth and achieve
goals. Dedicated to building strong teams within an organization through motivation and strong development.
Effective in fostering collaboration and consultative relationships with senior management and across
traditional boundaries; highlighting inflection points of technology decisions.
Technical leader with broad experience, brings focus on "big picture" business impacts of technology
projects: real costs, practical benefits, risks and contingencies.
Adaptable - skilled at supporting individuals, building systems, handling problems; as well as managing
teams, training, developing strategies, policies and processes.
Team-Building & Front-Line Leadership Technology Upgrades & Training
Led highly visible initiatives to develop, define and manage the execution of several ground up IT
infrastructure and application integrations through corporate acquisitions and divestitures while
successfully balancing resources, timelines and budgets.
Experience in complete Project Management Life cycle including Planning, Execution, Monitor &
Control and closure.
Document business performance expectations, benchmark standards and develop guidelines.
Interfaced with key stakeholders and project team members to prioritize requirements and
information technology needs.
Successfully lead learning enhancement classes to improve sales knowledge and people skills for
workplace success and advancement. Developed materials to successfully train associates.
Provide oversight of yearly and monthly budget planning activities providing forecasting and day-to-
day expense management keeping projects under budget and proper tracking of expenses.
Direct all information technology and network system deployment and maintenance including all IT
infrastructure, wireless communications, PC systems, local networks and mobile environment.
Assessing and recommending technology systems solutions based on operational needs while ensuring
compliance with corporate standards. Interfaced with outside vendors to source materials.
01/2014 to 01/2016
Corporate Project ManagerAlena Hospitality/Janus Hotels and Resorts
Manage direct reports supporting multiple locations with annual revenues of $2M.
Accountable for the
strategic direction, implementation, support, and development of all business applications, Enterprise
Resource Planning (ERP), Facilities Management, Financials, Forecasting and Procurement.
Established change management and help desk solutions and policies.
Developed new process design workflow to ensure on-time delivery of all solutions and within budget
leading to increase in monthly productivity by 20%.
Centralized disparate support documentation for all business applications and architecture.
Developed corporate process and tools for opportunities tracking, bid decision making and proposal
Developed training material for new products and technologies and delivered training classes to
01/2008 to 01/2014
Director of Information Technology and SystemsDoubletree Resort Sea World International Drive
Responsible for managing and executing business development activities for IT and other company business
Provided executive leadership over internal company-wide IT infrastructure.
Developed end user training material coordinating and conducting group and individual training
sessions based on staff and organizational learning needs.
Introduced methods for tracking project management, workload planning and corporate business
Responsible for managing and executing business development activities for IT and other company
Installation of Gate and Locking systems (Saflok, Ving, Salto and Amano Mc Gann access control
systems) in various brands resorts interfacing with PMS systems.
01/2006 to 01/2008
Director of Information Technology and SystemsInterstate Hotels and Resorts, Doubletree Hotel
Manage four hotels within REIT interfacing with both management and ownership to guide the hotel through
Insure that the company's strategic technologies needs are the primary focus.
Provided first and second-tier technical support and knowledge on Windows server/desktop applications
and resort PMS/POS Systems.
Provided operations management, including security, backup/recovery/disaster planning, off-hours staff
Oversaw $1.4 M capital budget and hotel conversion.
Education and Training
Bachelor of Science: Computers and Information TechnologyUNIVERSITY OF PHOENIX － Orlando, FloridaComputers and Information Technology
Associates of Arts: Finance and Business AdministrationLAKE SUMTER COMMUNITY COLLEGE － Leesburg, FloridaFinance and Business Administration
ITIL Foundation Course
Microsoft Certified Professional (MCP), CompTia A+, CompTia N+
A+, acquisitions, backup, budget planning, Budgeting, budgets, budget, business development, change management, conversion, decision making, delivery, direction, disaster planning, documentation, ERP, Enterprise
Resource Planning, Facilities Management, Financials, focus, Forecasting, help desk, information technology, ITIL, Leadership, Team-Building, managing, materials, access, Microsoft Certified Professional, MCP, network, networks, operations management, organizational, PC systems, people skills, policies, POS, process design, Procurement, Project Management, proposal
development, sales, Scheduling, SDLC, SLA, strategic, Strategic Planning, technical support, user training, training material, Upgrades, Windows server, workflow
Bachelor of Science : Computers and Information Technology Associates of Arts : Finance and Business Administration ITIL Foundation Course Microsoft Certified Professional (MCP), CompTia A+, CompTia N+
Create a job alert for [job role title] at [location].