Corporate Manager Supply Chain Planning resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Executive Profile

Highly skilled global operations excellence executive, and proactive business partner with cross-functional team members and senior operating management. Over 20 years of progressive general management director experience leading multi-site operations performance excellence. Seven International and North American manufacturing sites over $1.3 billion sales, 2500 production and supply chain associates. Extensive global T1 OEM, and consumer retail operations and supply chain knowledge and experience. Over 57 global customer OEM automotive factories, and over 140 DCs servicing the largest consumer retail stores.

Skill Highlights
  • Multi-Site Operations
  • Lean Science Manufacturing
  • Sales & Operations Planning
  • Kaizen Project Management
  • Customer Service Excellence
  • Team Building Communications
  • Strategic Planning
  • Supply Chain & Logistics
Core Accomplishments

Supply Chain, Operation Resource Management

  • Improved customer in-stock service 99%; maintained inventory turns 12x; saved $20 million inventory; saved $1.5 million premium freight.
  • Directed key strategic global production/distribution resource expansion $800 million sales and profit contribution.

People, Performance, Collaboration

  • Lead team building communications establishing objectives, goals, action plans, and review performance results.
  • Chair daily/weekly critical product reviews insuring 100% customer fulfillment.
Professional Experience
03/2013 to 01/2015
Corporate Manager, Supply Chain Planning Home Products International City, ,
  • Direct global supply chain operations, distribution, production/inventory planning and control strategies to achieve and sustained performance excellence. Over $150 million sales of consumer products in storage and garment care. Customers included large North American retailers and specialty stores.
  • Spearheaded distribution center implementation of 5S process and safety/cleanliness requirements and procedures. Initiated weekly audits, performance tracking, and improvement action plans. Cut violations 80% in 30 days - 820 to under 160.
  • Directed breakthrough forecast demand management with monthly joint customer forecasting events. Increased forecast accuracy from under 50% to over 80%.
  • Increased inventory turn ratios 20%, representing $2.5million optimized reduction with sustained customer fulfillment 99%.
2002 to 01/2013
Director, Operations & Supply Chain Planning HARMAN INTERNATIONAL City, ,

Directed sales, inventory, operations planning/control, supply chain planning, and logistics for North American and Asian sites. Design, manufacture, and distribute automotive OEM Tier1 and consumer electronics with annual $1.2 billion sales, $800 million procurement, and $50 million logistics spending.

  • Spearheaded SAP ERP planning and synchronous demand flow optimization through manufacturing supply chain. Reduced change over costs $1.2 million annually, sustained inventory flow reduction $20 million, avoided $1.5 million premium freight, and sustained excellence with 98% fulfillment.
  • Directed global operations, supply chain, distribution expansion supporting $800 million sales. Site selections, management, layout, staffing, SAP ERP systems. Over 800K sqft of production and distribution flow optimization.
  • Sustained customer steady-state delivery excellence 99%; inventory turns 12x steady-state; line material availability 99% steady-state.
02/2000 to 01/2002
Sr. Manager, Product & Capacity Planning HARMAN INTERNATIONAL City, STATE,
  • Spearheaded development, coding, and implementation of strategic capacity planning model which optimized product loading, capital investment, and total manufacturing costs.
  • Drove product introduction and market launch acceleration 100% on-time fulfillment. Saved $1 million manufacturing variance.
02/1994 to 01/2000
Manager, Materials & Production Control HARMAN INTERNATIONAL City, STATE,
  • Directed materials and logistics planning execution. Materials planning, production control, inventory control, customer service, warehousing, and logistics operations.
  • Propelled customer delivery to 98.5% sustained; increased inventory turns 19x with lean JIT flow; saved $500K freight.
Expected in
Master of Business Administration:
University of Indianapolis - Indianapolis, IN
Expected in
Bachelor of Science: Operations Management
University of Evansville - Evansvlle, IN

Expected in
- ,

Technical Training:

- Certified Production and Inventory Management (CPIM) by The Association of Supply Chain and Operations Management

- The Science of Lean Manufacturing (Factory Physics), Northwestern University, Kellog Graduate School of Mgt.

- Decoding Toyota Production System and Application, HARMAN Operations Excellence Institute

- Advanced Management Communications, Psychological Associates, St. Louis, MO.

- Strategy Development and Action Planning, Psychological Associates, St. Louis, MO.

Additional Information
  • HARMAN INTERNATIONAL Chief Operating Officer's Key Contributor Award.
  • SAP ERP systems optimization / JIT synchronization
  • Lean Science Manufacturing - TPS, Six Sigma
  • MS Office Suite - programming, systems analysis

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Resume Overview

School Attended

  • University of Indianapolis
  • University of Evansville

Job Titles Held:

  • Corporate Manager, Supply Chain Planning
  • Director, Operations & Supply Chain Planning
  • Sr. Manager, Product & Capacity Planning
  • Manager, Materials & Production Control


  • Master of Business Administration
  • Bachelor of Science

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