Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
megan2859 Mid-level Professional Administrative Manager, Business Strategy, Human Resources A focused and results-based agile professional with progressive experience in Business Strategies & Goals Performance Profile Strategy & Development Specialist-Characterized as a strategist and tactician. Consistent originator of bold, innovative business strategies that have extraordinary results on growth, revenue, operational performance, profitability and stakeholder value. I believe success is measured by efficiency, effectiveness, quality of service delivered and integration of technology into the business matrix. Consummate Administrative Manager-Valuable contributor to corporate mission. Extremely versatile with cross functional management qualifications, experience-backed judgment and excellent timing. I help teams move towards breakthrough ideas and solutions to achieve capacity-building projects. Diverse Industry & Situational Experience-Public and private; small and Fortune 500; higher education, professional associations experience. I am confident that my diverse knowledge and experience can deliver ahead of the curve ideas and key future trends. Extraordinary Personal Characteristics-Articulate, intelligent, impartial, self-driven and creative. Outstanding corporate ambassador to internal and external stakeholders, industry groups, regulatory bodies, board members. I am optimistic that I can make a difference if given the opportunity to be part of a team whose mission is to affect change for the greater good. In me, you will find the right mix of experience, discipline, and humility needed to help you accomplish your goals. I am ready for a new challenge and, I believe that my contribution to your bottom line warrants my relocation. Core Competencies Vision, Strategy, Execution Operational Efficiency & Effectiveness Systems Performance Improvement Business Forecasting, Analysis & Reporting Business Operations Manager Human Resources Guidance Executive Legal Administrative Support Corporate Development & Strategic Alternatives Growth Management & Business Development Organizational Design & Transformation Turnaround & Restructure Crisis & Change Management Project Management Team Building & Leadership Board Relations Executive Advisory & Decision Support Volunteerism & Community Service My diverse and specialized legal administrative experience, includes researching case law using Westlaw, Lexis, and PACER, and have served as a subject matter expert for a project work group in completion of complex tax doccumentation for executive committees. My legal experience entailes independently using multiple source documents to combine into a single comprehensive document. Customer service experience coordinating responses to customer requests that spaned multiple projects/programs and areas As Practice Opportunities Manager, I providing leadership to AAO Career Services, while completing multiple, complex assignments with competing deadlines. I worked at the headquarters or corporate level supporting programs and projects providing technical guidance relative to the design, implementation, and adoption of an initiative I served in the role of a project/program manager leading a team from concept formulation through design and deployment. I identified costs and/or resources necessary to complete a project/program task. Answer: I managed the budget and expenditures on a project/program task. Answer: I created schedules and corresponding deliverable dates to complete a project/program task. Answer: I interviewed stakeholders to define requirements. Answer: I developed risk management plans for project/program tasks. ur professional interpersonal interactions. I have served as a program representative in dealing with managers and employees within the areas serviced. This included acquiring, clarifying or exchanging facts and information needed to complete assignments. I have justified, persuaded, negotiated, or resolved matters involving significant or controversial policy or program issues. This included interacting professionally with a full range of internal and external individuals or groups. I have participated in work groups as a program representative and motivated or persuaded group members. This included motivating people who were skeptical or in disagreement in order to obtain the desired effect. I have served as a program representative and participated in discussions to plan, coordinate, or consult on work efforts or to resolve specific business problems. This included influencing or motivating individuals or groups who are working toward mutual goals and who have relatively cooperative attitudes. As a Manager singularly responsible for providing career services to over 17,000 members globally, I am routinely required to exeucute the highest level of professionalism and orally communicating the organization's strategic plan and values by integrating them into the team's strategies, objectives, work plans and work products and services. I have conducted presentations to advocate for changes in policies, procedures and practices briefed multi-level professionals on project/program status and results Drafting correspondence for superiors Answer: Authoring decision memoranda Answer: Revising and editing work of others Writing persuasively to present or defend a position Answer: Writing a project description or proposal Answer: Drafting a scope of work for an evaluation Ability to maintain a high level of experience working cooperatively and collaboratively with others in a work, academic, or volunteer setting, by creating an atmosphere for teamwork, cooperation, and productivity which had positive impact. highest level of responsibility with cross-disciplinary teams. Ability to dentify the activities related to teamwork that you have applied on a regular and recurring basis with positive outcomes. Please select all that apply. experience performing analytical and evaluative activities, studies, or projects including Applies fact-finding and investigative techniques in resolving issues. Answer: Evaluates comments received on proposed regulations and/or policies to determine whether changes are feasible, enforceable and acceptable in view of program goals. Answer: Uses qualitative and quantitative methods, and other statistical approaches and techniques to assess program effectiveness. Answer: Assists in conducting interviews to obtain information on organizational missions, functions, and procedures. Answer: Works with upper management to define, analyze, and resolve problems with regulations and policy. Experience reviewing legislative and program proposals to determine overall impact on organizational programs and initiatives Experience formulating budget formulation and execution activities that you have performed in a professional setting and Budget guidance development. Answer: Program financial performance reviews. Answer: Budget planning preparation. Answer: Budget and program trend analysis. Answer: Analyze impacts for alternative level of funding. Answer: Assemble information for a program performance progress report. Answer: Perform or participate in budget execution activities. Answer: Provide budget advice to program offices. Answer: Review budget and program data to determine additional funding needs and the need to reprogram funds. I have prepared formal budget request packages. Answer: I have developed and justified a multi-year budget for an organization. Answer: I have explained and defended budget requests before senior agency management officials. Prepare matrix for analyzing external billing from outside counsel; collaborate on developing an action plan for reducing fees. Manage multiple projects to meet deadlines to exceed expectations and improves business cycle for legal department. Cultivate and maintain strategic partnerships with vendors through long-term project management that led to successful contractual agreements.
Areas of Expertise
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
, Expected in 1 2013 Master's : Human Resources Business Administration - GPA : Human Resources Business Administration
, Expected in 1 2010 MBA : - GPA : Higher Education Administration ~ Incomplete (27 credit graduate hours)
, Expected in 1 2003 Bachelor of Arts - (BA) : - GPA :
, Expected in Certificate in Rural Community Development ~ earned in 1994 : - GPA :
Work Experience
Argo Ai - Corporate Legal Assistant
Palo Alto, CA, USA 01/2009 -
  • Collected data to prepare and draft settlement packages for clients.
  • Responsible for communicating with clients, insurance adjusters, doctors and attorneys about contracts with the Firm.
  • Ensure contracts are executed in accordance with terms.
  • Acted as the point of contact for all incoming co-counsel requests.
  • Researched, drafted, edited and revised legal opinion publications.
  • Prepare and review materials and correspondence for meetings Assist with creation/modification of presentations, spreadsheets, and other various documents Coordinate frequent travel arrangements - both international and domestic Prepare, reconcile, and track expense reports Order supplies and process invoices Assist in ad-hoc reports and special projects as needed.
  • Hired to provide support to Office of the Controller.
  • Collaborated with other administrative team members, human resources and the finance department on special projects and events.
  • Provided meeting planning support to visiting executives in coordination with other Executive Assistants.
  • Coordinate all aspects of executive level appointments, meetings, receptions and conference calls Prepare and review materials and correspondence for meetings Assist with creation/modification of presentations, spreadsheets, and other various documents Prepare, reconcile, and track expense reports Order supplies and process invoices Assist in ad-hoc reports and special projects as needed.
  • Administrative support to Senior Partner and Intellectual Property Litigation attorney and two paralegals Streamlined the workflow to increase efficiency, productivity, and client satisfaction.
  • Increased profits by reducing labor hours/turnaround time.
  • Coordinate all aspects of executive level appointments, meetings, receptions and conference calls Prepare and review materials and correspondence for meetings Assist with creation/modification of presentations, spreadsheets, and other various documents Prepare, reconcile, and track expense reports Order supplies and process invoices Assist in ad-hoc reports and special projects as needed.
  • Increased visibility of the office by designing and electronically publishing the department's newsletter.
  • Represent the department on committees and at diversity initiatives in the community.
  • Interview, select, supervise and evaluate office support staff.
  • Prepare employment and contract documentation for approval of the Vice Provost to ensure compliance with state and federal guidelines.
  • Process university faculty and staff hire paperwork; assisted with ensuring the university complied with affirmative action and equal employment opportunity policies Assist with investigations of faculty grievances.
  • Analyze and present affirmative action and EEO data for compliance.
  • Provide administrative support and problem-solving assistance to other Administrative Support Personnel.
  • Authorize payment of departmental invoices and reconciles period department financial statement.
  • Ensure accurate, efficient processing and disposition of written correspondence, as well as verbal communications, directed to the Vice Provost and other staff.
  • Legal Administrative support to Executive Partner -Estate Planning Attorney, Tax Attorney and a Paralegal.
  • Handle incoming calls, respond to inquiries, clarify company policies and procedures Maintain frequently changing calendars through Outlook Coordinate all aspects of executive level appointments, meetings, receptions and conference calls Prepare and review materials and correspondence for meetings Assist with creation/modification of presentations, spreadsheets, and other various documents Coordinate frequent travel arrangements Prepare, reconcile, and track expense reports Order supplies and process invoices Assist in ad-hoc reports and special projects as needed.
  • Executive support to Partner/CPA Tax Attorney and two CPA's at Public Accounting Firm.
  • Handle incoming calls, respond to inquiries, clarify company policies and procedures Maintain frequently changing calendars through Outlook Coordinate all aspects of executive level appointments, meetings, receptions and conference calls Prepare and review materials and correspondence for meetings Assist with creation/modification of presentations, spreadsheets, and other various documents Coordinate frequent travel arrangements Prepare, reconcile, and track expense reports Order supplies and process invoices Assist in ad-hoc reports and special projects as needed.
  • Administrative support to environmental attorney and Engineer on EPAIHUD urban revitalization project.
  • Grant writing including review of materials and correspondence for meetings Assist with creation/modification of presentations, spreadsheets, and other various documents Assist in ad-hoc reports and special projects as needed.
  • Coordinator of Brown Bag lunches & voter registration.
  • Student lobbying with Legislatures on education issues.
  • Initially hired as a temp, then quickly converted to full-time employee to perform legal research and analysis, and provide professional legal support services to company.
American Association Of Orthodontists - Practice Opportunities & Career Services Manager
City, STATE, USA 01/2010 - Current
  • Manage and analyze organizational data, including surveys; provide analytical business support, and report metrics, and make recommendations to leadership.
  • Research, recommend and apply related business industry best practices and trends to influence effective organizational development solutions.
  • Identify performance indicators for tracking membership data and monitoring assumptions.
  • Suggest strategies for improving the efficiency and effectiveness of Career Services by identifying potential issues and developing plans to mitigate risks to the association.
  • Business development and organizational agility skills to identify and implement successful strategies, and recommend areas of business opportunities in response to economic shifts affecting the stakeholders.
  • Develop key relationships with business leaders including executives of American Dental Association and dental management service organizations.
  • Communicate and present recommendations and insights to key stakeholders with clarity, integrity and authenticity.
  • This message was essential in re-branding Practice Opportunities as the "blue print" for career success to members.
  • Successful at building a shared vision with colleagues which lead to development of new member benefits.
  • Monitor and implement administrative policies and procedures to introduce a revenue-generating job bank which is expected to net over $100,000 in its inaugural year.
  • Coordinate with all levels of management to gather, research, analyze and summarize data to introduce an employment fair with over 400 job seekers in its first year.
  • Management oversight for entire components of new projects from start to finish including management, data gathering and professional development opportunities, to keep abreast with emerging technologies and, introduce a sustainable, and easy-to-use web-based Career Services Center with focus on relevant and practical content for successful career transitioning.
  • Consultative work with orthodontic offices around the United States and Canada to develop and maintain employee handbooks and other key services such as recruitment processes, contract administration, performance reviews and employee queries.
  • Customer service approach to members by helping them ensure that HR administrative processes are fit for purpose, in line with corporate culture and good governance, then guide them to towards continuous improvement wherever possible.
  • Identify resources to advise practice managers on HR regulatory issues to ensure compliance and best practices are in place where appropriate and required.
  • Skilled in building relationships with both internal and external stakeholders.
  • Travel as needed to industry meetings and association meetings to promote membership and drive engagement.
  • Routinely given special assignments and high-profile work, including participation on a task force to explore the changing practice modality for dentistry including the emergence of corporate dentistry outpacing solo practicing doctors.
Professional Affiliations
Society of Human Resources Management - 2011
Accomplishments
  • Worked cooperatively with others as a team to achieve a project or program goals Answer: Persuaded or inspired others to adopt new methods, procedures or techniques Answer: Facilitated the resolution of competing or conflicting interests among parties or team members whose participation or cooperation was needed to meet group objectives I have developed strategic plans that included specific goals, time lines, processes, methods of measurement, and evaluation criteria.
  • I have developed and managed a project budget.
  • Answer: I have developed and managed a program budget.
  • Answer: I have developed and managed a division or business line budget.
  • I have developed and managed an agency or corporation budget.
  • project management tasks have you performed as a routine part of your professional work experience including Established priorities among multiple projects.
  • Answer: Established timelines for multiple projects.
  • Answer: Started up and managed projects through completion.
  • Answer: Established and monitored project progress.
  • Answer: Met deadlines.
  • Answer: Anticipated and resolved problems including responsible for when working with complex projects.
  • Tracking Answer: Analyzing Experience managing, directing, or administrating an important international economic and social development program and/or significant international economic and social development program segment.
  • experience with research information, findings and statistics related to international economic and social development projects and programs.
  • Supervisory experiencehave supervised others who have prepared and presented research information and findings in the development and design of international economic and social development programs.
  • experience identifying the impact and implications of alternative decisions on a program or organization.
  • I have led a workgroup charged with determining the most viable option for resolving a matter and made a formal recommendation to superiors.
  • experienceresponding to new information, changing conditions, or unexpected obstacles related to a work-related project.i have rearranged virtually all project priorities and schedules to accommodate sudden major changes, problems, or setbacks.
  • On a a regular, recurring part of a job, I am responsible for Create alternative budget scenarios Answer: Assess the impact of alternative budget scenarios on programs or staffing Answer: Ensure all year-end close out activities are complete and all purchases were obligated appropriately Answer: Provide guidance on an organization's budget formulation and execution requirements and procedures Answer: Provide financial and accounting advice to management related to budget formulation and execution experience in developing, planning, and analyzing strategies to enhance the provision and impact of international economic and social development assistance - education and training in developing, planning, and analyzing strategies to solve organizational and business process problems to enhance the provision of international humanitarian assistance, but have not yet applied it on the job.
Skills
Accounting, administrative, Administrative Support, ad, approach, Attorney, benefits, branding, Business development, clarify, content, continuous improvement, contract administration, contracts, Controller, CPA, credit, client, clients, Customer service, designing, documentation, Engineer, finance, financial, focus, Grant writing, human resources, HR, insurance, leadership, Legal, legal research, Litigation, materials, meeting planning, meetings, Office, Outlook, newsletter, organizational development, organizational, Paralegal, performance reviews, Personnel, policies, presentations, problem-solving, processes, publications, recruitment, Research, spreadsheets, Tax, employee handbooks, travel arrangements, vision, workflow, written

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School Attended

Job Titles Held:

  • Corporate Legal Assistant
  • Practice Opportunities & Career Services Manager

Degrees

  • Master's
  • MBA
  • Bachelor of Arts - (BA)
  • Certificate in Rural Community Development ~ earned in 1994

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