Coordinator, Community Support Resume Example
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COORDINATOR, COMMUNITY SUPPORT
Summary
Outgoing, goal and detailed-oriented professional, proficient at building and maintaining professional working relationships. I have strong interpersonal skills, am a creative problem solver, and have multifaceted leadership skills. I am seeking a position within a dynamic organization that welcomes initiative, focus, creativity and decisiveness. I offer an exceptional ability to work in a fast-paced environment, under pressure, and deliver results to meet organizational objectives and deadlines.
Skills
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Experience
American Cancer Society | City , STATECoordinator, Community Support04/2018 - 09/2020
- PACE program graduate (Preparing for A Career of Excellence)
- Supported local Road to Recovery program with ride schedules for cancer patients and volunteer drivers
- Supported local cancer patients in locating local resources
- Recruited, trained and responsible for event volunteers
- Pulled, organized and analyzed reports daily
- Managed event webpages
- Superior customer service internally and externally to thousands of customers
- Partnered with peers and cross-functional teams to align operations with targets and strengthen internal relationships.
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Warmly welcomed employees and guests and addressed all needs with conscientious support.
- Initiated negotiations with vendors and subcontractors to maintain event budget.
- Coordinated vendors, timelines and budgets for events.
- Attended and participated in industry events.
- Designed and maintained spreadsheets documenting vendor, facility and guest information.
- Hosted thousands of attendees during annual events.
- Organized venues, budgets, guest lists, catering and event timelines.
- Organized contracts, collected fees and booked venues for events.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Recommended money-saving strategies for events.
- Collaborated with others to discuss new opportunities.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Creative Learning Academy | City , STATEDirector/Preschool Lead Teacher11/2016 - 03/2018
- Oversaw daily operations of childcare center.
- Facilitate all communications with parents.
- Evaluated employee job performance and motivated staff to improve productivity.
- Managed and oversaw hiring, training, scheduling, etc.
- Prepared agendas and ran monthly staff meetings.
- Oversaw and responsible for center following state regulations.
- Responsible for invoicing tuition and payment tracking.
American Cancer Society | City , STATECommunity Events Coordinator04/2016 - 10/2016
- Seasonal Community Event Support Role.
- Assisted with organizing event mailings and tracking event RSVPs.
- Pulled daily and weekly reports from Convio, EMT, and the Module.
- Managed event email, social media accounts and backend of event web pages.
- Created event social media accounts and responsible for daily postings.
- Supported constituents with online assistance to their personal fundraising web page.
- Created and electronically distributed monthly newsletters.
Chasse Ballroom & Latin Dance Studio | City , STATEStudio Manager/Certified Ballroom & Licensed Zumba Fitness Instructor03/2010 - 01/2016
- Trained, mentored and motivated employees.
- Evaluated employee job performance and motivated staff to improve productivity.
- Prepared agendas and ran bi-weekly staff meetings.
- Oversaw and delegated daily operations of the company.
- Created weekly and monthly calendars for group/private ballroom lessons and Zumba Fitness classes.
- Planned, organized and executed events (arranged amenities, catering, etc).
- Promoted the company by creating marketing strategies to target broad demographics.
- Created and executed TV/Radio and Print commercials, interviews and informative newspaper and magazine articles.
Education and Training
Baker CollegeB.S in Elementary Education, English
Language Arts
Certifications
- Child Care Administration I & II (3 CEUs from Michigan State University)
- Adult/Child/Infant CPR, First Aid and AED certified (November, 2018)
- AFAA Group Exercise Certified Instructor (August, 2017)
- DVIDA Certified Associate Argentine Tango and Jr. Associate American Smooth Dance Instructor
- Licensed Zumba Fitness Instructor (holding 11 additional Zumba Fitness Licenses)
- State of Michigan Teaching Certificate K-8 (June 2020)
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Resume Overview
School Attended
- Baker College
Job Titles Held:
- Coordinator, Community Support
- Director/Preschool Lead Teacher
- Community Events Coordinator
- Studio Manager/Certified Ballroom & Licensed Zumba Fitness Instructor
Degrees
- B.S in Elementary Education, English
Language Arts
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