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Coordinator, Community Support Resume Example

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COORDINATOR, COMMUNITY SUPPORT
Summary

Outgoing, goal and detailed-oriented professional, proficient at building and maintaining professional working relationships. I have strong interpersonal skills, am a creative problem solver, and have multifaceted leadership skills. I am seeking a position within a dynamic organization that welcomes initiative, focus, creativity and decisiveness. I offer an exceptional ability to work in a fast-paced environment, under pressure, and deliver results to meet organizational objectives and deadlines.

Skills
  • Salesforce
  • MS Office (Excel, PP, Publisher, Word)
  • Adobe Pro
  • Outlook
  • Dropbox
  • QuickBooks
  • Social Media
  • File and data retrieval systems
  • Scheduling and calendar management
  • Data entry
  • Event coordination
  • Accounts payable and receivable
  • Problem resolution
  • Planning and coordination
  • Communications
  • Project organization
  • Team management & Team Building
  • Relationship development
Experience
American Cancer Society | Flint, MICoordinator, Community Support04/2018 - 09/2020
  • PACE program graduate (Preparing for A Career of Excellence)
  • Supported local Road to Recovery program with ride schedules for cancer patients and volunteer drivers
  • Supported local cancer patients in locating local resources
  • Recruited, trained and responsible for event volunteers
  • Pulled, organized and analyzed reports daily
  • Managed event webpages
  • Superior customer service internally and externally to thousands of customers
  • Partnered with peers and cross-functional teams to align operations with targets and strengthen internal relationships.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Warmly welcomed employees and guests and addressed all needs with conscientious support.
  • Initiated negotiations with vendors and subcontractors to maintain event budget.
  • Coordinated vendors, timelines and budgets for events.
  • Attended and participated in industry events.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Hosted thousands of attendees during annual events.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Organized contracts, collected fees and booked venues for events.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recommended money-saving strategies for events.
  • Collaborated with others to discuss new opportunities.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
Creative Learning Academy | Flint, MIDirector/Preschool Lead Teacher11/2016 - 03/2018
  • Oversaw daily operations of childcare center.
  • Facilitate all communications with parents.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Managed and oversaw hiring, training, scheduling, etc.
  • Prepared agendas and ran monthly staff meetings.
  • Oversaw and responsible for center following state regulations.
  • Responsible for invoicing tuition and payment tracking.
American Cancer Society | Flint, MICommunity Events Coordinator04/2016 - 10/2016
  • Seasonal Community Event Support Role.
  • Assisted with organizing event mailings and tracking event RSVPs.
  • Pulled daily and weekly reports from Convio, EMT, and the Module.
  • Managed event email, social media accounts and backend of event web pages.
  • Created event social media accounts and responsible for daily postings.
  • Supported constituents with online assistance to their personal fundraising web page.
  • Created and electronically distributed monthly newsletters.
Chasse Ballroom & Latin Dance Studio | Fenton, MIStudio Manager/Certified Ballroom & Licensed Zumba Fitness Instructor03/2010 - 01/2016
  • Trained, mentored and motivated employees.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Prepared agendas and ran bi-weekly staff meetings.
  • Oversaw and delegated daily operations of the company.
  • Created weekly and monthly calendars for group/private ballroom lessons and Zumba Fitness classes.
  • Planned, organized and executed events (arranged amenities, catering, etc).
  • Promoted the company by creating marketing strategies to target broad demographics.
  • Created and executed TV/Radio and Print commercials, interviews and informative newspaper and magazine articles.
Education and Training
Baker CollegeB.S in Elementary Education, English Language Arts
Certifications
  • Child Care Administration I & II (3 CEUs from Michigan State University)
  • Adult/Child/Infant CPR, First Aid and AED certified (November, 2018)
  • AFAA Group Exercise Certified Instructor (August, 2017)
  • DVIDA Certified Associate Argentine Tango and Jr. Associate American Smooth Dance Instructor
  • Licensed Zumba Fitness Instructor (holding 11 additional Zumba Fitness Licenses)
  • State of Michigan Teaching Certificate K-8 (June 2020)
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Resume Overview

Companies Worked For:

  • American Cancer Society
  • Creative Learning Academy
  • Chasse Ballroom & Latin Dance Studio

School Attended

  • Baker College

Job Titles Held:

  • Coordinator, Community Support
  • Director/Preschool Lead Teacher
  • Community Events Coordinator
  • Studio Manager/Certified Ballroom & Licensed Zumba Fitness Instructor

Degrees

  • B.S in Elementary Education, English Language Arts

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