Cook/Waitress Resume Example Agia - Saint Paul, Minnesota

COOK/WAITRESS

Professional Summary

Highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.

Focused waitress, successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.

Skills

Quick problem solver
Thrives in fast-paced environment
Committed team player
Courteous, professional demeanor
High energy
Honest, trustworthy and punctual
On time and reliable
Works well as part of a team
Excellent multi-tasker

Energetic, friendly and enthusiastic
Well organized
Quick learner

Work History

Cook/waitress, Current
Agia – Scottsdale , AZ

Consistently provided professional, friendly and engaging service.
Displayed enthusiasm and knowledge about the menu and products.
Set dining tables according to type of event and service standards.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Developed and maintained positive working relationships with others to reach business goals.
Demonstrated genuine hospitality while greeting and establishing rapport with residents.
Provided friendly and attentive service.
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Resolved guest complaints quickly and efficiently.
Received frequent customer compliments for going above and beyond normal duties.
Delivered quality service by providing a warm and welcoming environment.
Assisted co-workers whenever possible.
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Consistently kept kitchen areas clean and free of debris and water.
Routinely removed trash and debris from restaurant.
Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.

Waitress, 03/2007 to 03/2009
Agia – Carpinteria , CA

Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Quickly recorded transactions in MICROS system to deliver prompt service.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
Resolved guest complaints quickly and efficiently.
Received frequent customer compliments for going above and beyond normal duties.
Delivered quality service by providing a warm and welcoming environment.
Assisted co-workers whenever possible.
Effectively listened to, understood and clarified guest concerns and issues.
Maintained complete knowledge of restaurant menu, including daily specials.
Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
Quickly set up and cleared tables and stocked all service stations.

Waitress, 03/2005 to 03/2007
Denny's – City , STATE

Maintained high standards of cleanliness and sanitation.
Folded napkins throughout the day to maintain an adequate supply.
Quickly set up and cleared tables and stocked all service stations.
Bussed and reset tables and kept dining room and work areas clean.
Routinely removed trash and debris from restaurant.
Upheld highest standard for cleanliness of glass and silverware.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
Assisted co-workers whenever possible.
Delivered quality service by providing a warm and welcoming environment.
Received frequent customer compliments for going above and beyond normal duties.
Provided friendly and attentive service.
Inventoried and restocked items throughout day.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Quickly recorded transactions in MICROS system to deliver prompt service.
Addressed diner complaints with kitchen staff and served replacement menu items promptly.
Consistently provided professional, friendly and engaging service.

Cook/Aide, 06/2002 to 08/2005
United Hospital District – City , STATE

Cleaned and sterilized equipment and facilities
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
Loaded trays with accessories
Performed all transactions in a cordial, efficient and professional manner
Portioned, arranged, and garnished food, and served food to waiters or patrons
Prepared daily food items, and cooked simple foods and beverages
Prepared food trays for both general and therapeutic diets, maintaining proper temperatures for hot and cold foods
Spoke with patrons to ensure satisfaction with food and service
Took food orders and relayed orders to kitchens or serving counters
Collected meal tickets or cash for meals from visitors

Education

High School Diploma: 2005
Blue Earth Area High School - City, State

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Cook/waitress Resume Example

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