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Cook/waitress Resume Example

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COOK/WAITRESS
Professional Summary

Highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player.

Focused waitress, successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.

Skills
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Courteous, professional demeanor
  • High energy
  • Honest, trustworthy and punctual
  • On time and reliable
  • Works well as part of a team
  • Excellent multi-tasker
  • Energetic, friendly and enthusiastic
  • Well organized
  • Quick learner
Work History
Cook/waitress, Current
Agia – Scottsdale , AZ
  • Consistently provided professional, friendly and engaging service.
  • Displayed enthusiasm and knowledge about the menu and products.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with residents.
  • Provided friendly and attentive service.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Resolved guest complaints quickly and efficiently.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted co-workers whenever possible.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Consistently kept kitchen areas clean and free of debris and water.
  • Routinely removed trash and debris from restaurant.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
Waitress, 03/2007 to 03/2009
Agia – Carpinteria , CA
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Resolved guest complaints quickly and efficiently.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Delivered quality service by providing a warm and welcoming environment.
  • Assisted co-workers whenever possible.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
  • Quickly set up and cleared tables and stocked all service stations.
Waitress, 03/2005 to 03/2007
Denny's – City , STATE
  • Maintained high standards of cleanliness and sanitation.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Quickly set up and cleared tables and stocked all service stations.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Routinely removed trash and debris from restaurant.
  • Upheld highest standard for cleanliness of glass and silverware.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
  • Assisted co-workers whenever possible.
  • Delivered quality service by providing a warm and welcoming environment.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Consistently provided professional, friendly and engaging service.
Cook/Aide, 06/2002 to 08/2005
United Hospital District – City , STATE
  • Cleaned and sterilized equipment and facilities
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Loaded trays with accessories
  • Performed all transactions in a cordial, efficient and professional manner
  • Portioned, arranged, and garnished food, and served food to waiters or patrons
  • Prepared daily food items, and cooked simple foods and beverages
  • Prepared food trays for both general and therapeutic diets, maintaining proper temperatures for hot and cold foods
  • Spoke with patrons to ensure satisfaction with food and service
  • Took food orders and relayed orders to kitchens or serving counters
  • Collected meal tickets or cash for meals from visitors
Education
High School Diploma: 2005
Blue Earth Area High School - City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • Blue Earth Area High School

Job Titles Held:

  • Cook/waitress
  • Waitress
  • Cook/Aide

Degrees

  • High School Diploma : 2005

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