I am seeking employment in a work from home position. I am motivated and determined to learn new skills and to be a valuable member of your company.
Skills
i am productive, reliable, and teachable. I'm excellent at following direction. I'm organized and a self starter who does very good when working alone. I am a fast learner and determined to be very productive
Experience
01/2021 to 09/2021
CookPenn National Gaming – Saint Louis, MO,
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
12/2016 to 03/2020
Facilities AssistantJet Industries – Sacramento, CA,
Performed janitorial, sweeping, mopping, trash removal and cleaning duties.
Managed systematic maintenance program to prevent equipment and systems failures.
Coordinated resources and delegated assignments to maintain efficient building operations.
Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
Evaluated facilities, furniture and equipment to maintain ergonomic work environment.
Called in equipment repair services and maintained office supplies by ordering new inventory.
01/2013 to 12/2016
Assistant Store ManagerTory Burch – Mcdonough, GA,
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Oversaw aspects of maintenance, inventory and daily activity management.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Assessed, optimized and elevated operations to target current and expected demands.
Built proactive and productive relationships with business agents to maintain operational efficiency.
Aided in negotiation with vendors and suppliers to reduce overall costs.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assisted customers, answered questions and resolved problems for stellar customer service.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Recruited, interviewed and hired qualified employees to provide top-quality service.
Scheduled staff to assign employee shifts according to departmental and business needs.
06/2001 to 04/2012
ManagerHowley Bread Group – Christiansburg, VA,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Delivered level of service to customers in effort to build upon relationships for future clients.
Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Assisted with training and onboarding of sales associates in store operations.
Interviewed, hired and trained new employees.
Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
Completed daily sales reports and analyzed metrics to identify trends.
Supervised staff performing daily activities.
Adhered to store policies and procedures to maintain regulatory and legal compliance.
Conducted regular evaluations and addressed performance concerns directly with employees.
Planned activities to support system changes to meet organizational needs and requirements.
Drove quality assurance and effective evaluation, modification and improvement of services and developed work plans consistent with program goals and objectives.
Education and Training
Expected in 06/1998 to to
High School Diploma: East Knox High School - Howard, OH, GPA:
Expected in to to
: Social Work Central Ohio Technical College - Newark, OH GPA:
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