conversion team lead resume example with 19+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
A highly motivated individual looking to work with a company where I can utilize and grow my skill set. My skills include payroll management, administrative support, HR, staffing, Microsoft programs, databases, and new hire on-boarding procedures. I am an organized quick learner who works well in a team as well as individually. I have experience in multiple payroll databases as well as Salesforce and Quickbooks. Authorized to work in the US for any employer
Skills
Microsoft Office (6 years)
Data Entry (6 years)
Customer Service (10+ years)
Client Relations (10+ years)
Research (5 years)
Ordering (10+ years)
Organizational Skills (10+ years)
Training (10+ years)
Typing (10+ years)
Microsoft access (2 years)
Dispatch (5 years)
Sales (10+ years)
Sales Support (10+ years)
Excel (6 years)
Word (10+ years)
Executive Support (6 years)
Management (5 years)
Staffing (5 years)
Human Resources (6 years)
Quickbooks (2 years)
Accounts Receivable (5 years)
Invoicing (5 years)
Administrative Assistant (5 years)
Payroll (6 years)
Outlook (6 years)
Marketing
Filing
Accounts Payable
Billing (6 years)
MS Office (6 years)
Microsoft Excel (6 years)
Receptionist (2 years)
Accounting
Scheduling
Salesforce (1 year)
Analysis skills
Tax experience
Workers' Compensation
Quality control
Training
Client support
Issue resolution
Quality Improvement
Team Supervision
Experience in leadership
Experience
Conversion Team Lead, 06/2019 - Current Alakaina Family Of Companies – San Juan, PR,
As a payroll specialist managing large to small clients from coast to coast in all their payroll needs
Promoted to Conversion Team Lead
Lead person for the payroll department for the conversion currently being implemented from one platform to another
Responsible for setting up and testing clients profiles
Work extensively with clients making sure their needs and expectations are met
Includes working in tandem with all departments including IT, Benefits, workers comp, HR, Timekeeping, and customer service
Ensure clients have a seamless transition to the new platform
Main support for the payroll team with any questions or issues they may have processing their clients in the new system.
Collaborated with management team to implement new work procedures or policies.
Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Reviewed completed work to verify consistency, quality and conformance.
Recommended and executed improvements for production and product quality.
Fostered positive employee relationships through communication, training and development coaching.
Started at this company as the front desk receptionist/HR assistant. In 3 years I worked my way up to the payroll manager
Along with generating the payroll I also perform HR duties, as well as some office management responsibilities
Main responsibility was generating the weekly payroll for all temps on assignment
Collected time-sheets from various clients then entering the data to be submitted
Submitted invoices to clients for each week's billing generated from payroll as well as resolving any issues relating to payroll and keeping all records up to date and organized
Performed several HR duties including writing employment verification letters for the temps and working with clients and temps with workman's comp paperwork
Track and organize incoming data for the sales as well as research potential new clients
Generated relevant paperwork and payroll reports.
Onboarded new employees in time reporting and payroll systems.
Managed payroll for temporary, hourly and salaried employees.
Produced and filed payroll reports every week.
Managed payroll for employees at 20 different locations.
Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.
Experienced with on-boarding procedures such as W-4 and I-9 forms including using E-Verify.
Teacher's Aide, 02/1999 - 09/2009 Hilltop Nursery School – City, STATE,
Working with all age groups from 6 months to 12 years old
Keeping children's schedules on track for the day
Organizing and keeping classroom supplied
Making and executing daily lesson plans fitting a required curriculum.
Supported classroom teachers by managing files, preparing materials and updating records.
Supervised children on field trips to maintain safety and foster cultural learning experiences.
Instructed and monitored students in use and care of school equipment and materials to prevent injuries and damage.
Maintained up-to-date emergency forms, curriculum plans and individual child development profiles.
Enforced rules for behavior and procedures to maintain order among class.
Supervised children and participated with children in activities.
Established positive relationships with students, parents, fellow teachers and school administrators.
Provided individualized and small group support to reinforce classroom topics and promote student learning.
Helped students master learning concepts through one-on-one and small group tutoring.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Education and Training
High School Diploma: , Expected in 06/1996 - Royal Oak Dondero High School - Royal Oak, MI GPA: Status -
Accomplishments
Experience with employment onboarding procedures
Very familiar with W-4 and I-9 forms as well as E-
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