Possesses initiative and a demonstrated track record of working independently and with multiple stake holders at all levels in an organization. Managed high-risk company information and records of confidentiality. Accomplished professional with over four years of progressive experience demonstrating outstanding solution finding, client service, and team building skills, with a proven record of delivering high-quality work with quick turnaround time. Active DCJS. George Mason University Alumni (Class of 2014).
Microsoft Office; Excel, Powerpoint, Outlook, Word.
Promoted to Office Manager after 6 months of employment.
Successfully transitioned company from use of paper timesheets to an automated payroll system, increasing efficiency and lowering costs.
Initiated surveillance systems which resulted in positive client feedback and better employee relations.
Associate's degree : Psychology, 2010Northern Virginia Community CollegePsychology Department of Criminal Justice Services certified
Control Room Operator February 2014 to September 2014G4S Secure Solutions － Manassas, VA
Resolving alarm activations, liaising with clients, police and contractors.
Providing internal, on-site, permit entry to multiple access points throughout the site.
Managing daily functions and correspondences between clients and employees.
Utilizing Web Services ticketing systems to track and resolve maskings, badgings, and access control requests.
Assisting shift supervisor with administrative duties.
Overseeing patrols and surveillance to ensure accuracy of security measures.
Training new-hires, responding and reporting to site alarms.
Remaining keen to intelligence briefings indicating any event impacting the client.
Responding quickly to incidents; identifying and assessing risks as well as retaining knowledge of the response and escalation procedures appropriate to the identified risk.
Maintaining confidentiality at all times; reporting any suspected breaches.
Appropriating daily shift procedures over the radio.
Conducting various key control audits and camera checks, monitoring of key boxes, issuing/receiving master keys, and radios.
Security Officer August 2013 to February 2014Eagle Protection Services － Mclean, VA
Securing premises and personnel by patrolling property; monitoring and operating surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Liaising with emergency services; i.e.
police department, ambulance, and fire department to resolve issues and maintain security and service.
Assisting clients and providing exceptional customer service.
Issuing tickets and citations.
Ensuring operation of equipment; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
Reporting and following-up with irregularities (such as fire hazards, leaking water pipes, broken lights, equipment malfunctions, unlocked security doors).
Utilizing of training in verbal de-escalation and suspect apprehensions.
Controlling all guard house functions and simultaneously updating daily logs, reports, checks, and maintenance requests.
Administrative Assistant Office Manager May 2011 to May 2013Uniplus Consultants, Inc － Manassas, VA
Responsible for filing confidential records, reorganizing, taking meeting minutes, answering and forwarding phone calls, preparing reports and entering data into computer databases.
Assisting the HR Administrator during Visa applications and processing; handling confidential documents including drug tests.
Assisting in interviews and onboarding of prospective employees; I-9s, E-verify, COBRA, etc.
Responding to client inquiries concerning benefit, leave, termination, and other HR related issues Managing of new employee relocation by determining new employee requirements; arranging travel necessities such as booking flight tickets, hotels, and commute.
Ensuring compensation and benefits are in line with company policies and legislation.
Maintaining centralized office files and Human Resources records, including key documents and contracts.
Ensuring reimbursement timelines and delays to internal and external employees.
Maintaining compliant job requisition files through performing routine document audits.
Following through with hiring partners to gather necessary documents to complete audits.
Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
Managing a wide variety of data in the company financial and contracts management information systems.
Coordinating with multiple stakeholders in the company, including but not limited to HR, Financial Accounts, Contracts, Recruitment and the Sales team.
Planning and executing of all company social events.
Drafting time-sensitive correspondence, resumes, expense reports, program analyses, financial exhibits, program tracking reports, briefings, etc.
Front Desk Receptionist November 2010 to May 2011Advanced Chiropractic of Virginia － Centreville, VA
In-office responsibilities included re-organizing, confirming appointments via phone calls/in-person, filing, entering data, and making copies.
Assisted Marketing Director with research and paperwork/scheduling for events.
Coordinated both on and off site meetings and/or events.
Received training to handle patients and perform tasks pertaining to the use of x-rays, color therapy, activator method, exercise techniques, etc.
Assisted all patients and performed minor adjustment to spine to resolve all musculoskeletal system issues Administered and analyzed all patient issues and maintained record of patient medical history.
Weekend screening responsibilities included working in a team, carrying equipment to locations, setting up/closing equipment, learning the chiropractic procedures.
Used various strategies to invite potential customers, assisted doctor with customers, and managed the smooth operation of events.