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Accomplished and energetic correctional officer Sergeant with a solid history of achievement in the department of corrections. Motivated leader with strong organizational abilities. Areas of expertise include: care, custody, and control of inmates.
- Issue resolution
- First Aid/CPR
- Supervision
- Leadership
- Punctual
- Organized
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- Dedicated
- Reliable
- Critical Thinking
- Working collaboratively
- Time management
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09/2018 to Current Control Room Officer Securitas Security Services Usa, Inc. – Dover, NH,
- Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
- Set up radio communication links between team members.
- Completed emergency equipment repairs to maintain broadcast functionality.
- Operated console controls to regulate video transmission contrast, brightness and fidelity.
- Set up and optimized equipment to maintain signal strength, clarity and reliability during broadcasts and maintain perimeter electronic detection systems for proper functioning.
- Directed work of all security and non-security personnel technical team to coordinate efficient broadcast operations.
- Troubleshot and resolved customer issues.
- Maintained inventory of broadcast equipment.
- Ensure proper key control and accountability is maintained at all times.
- Ensure that accurate accountability of all safety equipment assigned to the control room is maintained at all times.
- Verify the identification of all persons entering and exiting the institution through the main entrance.
08/2018 to Current Dorm Sergeant Department Of Homeland Security – Charlotte, NC,
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Confirmed that all inmates and staff members observed safety procedures and conducted inspections to identify and resolve any dangerous issues.
- Attended quarterly board meetings as shift leader to review staff and inmate concerns and educate on changes to policies and procedures.
- Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and inmates cells.
- Interfaced with inmates to address and resolve complaints or grievances.
- Completed daily inmates welfare checks and coordinated with facility staff to meet all inmates needs.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Inventoried and inspected keys and all assigned equipment.
- Maintained accurate logs and report and correct any discrepancies.
- Ensure that all security checks inside/outside of dorm are conducted
08/2018 to Current Lead Transportation Security Officer State Of Indiana – Mitchell, IN,
- Managed all security operations at [Type] facility.
- Monitored and conducted passenger screening.
- Completed routine and incident-related documentation.
- Designed action plans to respond to emergency situations.
- Noted possible security issues and performed additional reviews.
- Guarded restricted areas to prevent unauthorized entry.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Watched each individual to assess demeanor and look for suspicious behavior.
- Patrolled areas every throughout shift to protect facilities and staff and inmate.
- Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
- Documented all security-related situations and submitted in-depth reports to supervisor.
- Communicated with other screening staff to promptly call attention to potential or active safety problems.
- Responded to emergency situations quickly to minimize risk and injury.
- Operated radio communication devices to coordinate with security personnel throughout facility.
05/2018 to Current Correctional Sergeant South Carolina Department Of Corrections – City, STATE,
- Supervised and made cell assignments.
- Supervised visitation and checked all visitors for proper identification and contraband.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Maintained order in building and on grounds of closed custody prison.
- Monitored all disciplinary and medical lockups every 30 minutes.
- Oversaw assigned court trips for jailers, maintaining security of staff and public at all times.
- Coordinated shakedowns to locate and remove unauthorized items.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Managed 5 employees and supervised 890 offenders in closed custody prison facility.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Handled all delegated tasks, including non-delegated tasks to help maintain a safe environment.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
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