Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Dynamic and team-oriented IT Project Manager with 33 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work in timely manner. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.

Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

  • Conceptual thinking,
  • Documentation management
  • CISCO router management ee
  • Resource scheduling
  • Team leadership
  • Training delivery
  • Network maintenance
  • SQL database systems
  • Enterprise applications
  • Excellent communication skills
  • Planning and implementation
  • Large computer networks
  • Working with shifting priorities
Work History
07/2019 to 11/2019 Contract Specialist Content Square | Denver, CO,
  • Managed bidding process and award of purchases and delivery orders for construction contracts
  • Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation
  • Partnered with project managers to review costs and prepare budgets, subsequently reporting to clients
  • Provided exceptional customer service to diverse clientele even in high-stress environments
  • Performed in-depth market research, identified optimal acquisition strategies, and prepared contracts for approval
  • Create and prepared specific contracts to present to senior management
  • Ensured optimal contract terms and conditions were negotiated to lessen business risk and maximize financial objectives
  • Managed full procurement cycle by planning, reviewing, soliciting, awarding, administering and closing out contract to achieve seamless transition at all levels of procurement
  • Negotiated with bidders to ensure fair, reasonable and positive outcomes for all parties
  • Closely monitored and evaluated contract performance to determine regulatory compliance and necessary amendments
  • Directed and conducted initiatives to perform contract administration using firm fixed price, time and material and agency indefinite quantity contracts
  • Created and prepared specific contracts to present to senior management
01/1981 to 09/2014 Project Mgmt - Integrated Support Mgmt Specialist DISA - Oklahoma City | City, STATE,
  • Introduced infrastructure and management tools to create and manage virtual server computing environment.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Received Tech Refresh from customer @ WPAFB. Schedule time to install on test. Advise users when ready to evaluate. Based on past experiences these will be moved to production but since problems exist these will be postponed and need to be reworked by Engineering Staff.
  • Received and installed new users in test and production systems.
  • Scheduled customer conference calls to determine any issues for both test and production systems for WSMIS, AMREP, SC&D, RDB.
  • Trouble tickets for all systems. Identify the tickets that were high priority.
  • Identify network related tickets.
  • Provide on call staff for critical apps.
01/1981 to 09/2014 IT Project Manager// Acquisition Specialist Department Of Defense - DISA | City, STATE,
  • Created storage allocation for new build and existing Windows servers and clusters
  • Inspired Agile technical projects teams to high levels of performance and quality to provide exceptional business value
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs
  • Empowered project teams for IT technical development in Agile environment for over $10 million savings for the Department of Defense
  • Coordinated internal audits and led remediation efforts for identified deficiencies
  • Supported business continuity and disaster recovery
  • Assigned new Service Level Agreements for new customer workload for both classified and unclassified workload throughout the command
  • Outlined work plans, determined resources, wrote timeline's and generated initial budgets as part of project scope determination for assigned projects
  • Introduced and implemented IT projects for various application enterprises
  • Led disaster recovery testing team at remote location
  • Developed project plans identifying key issues, approaches and performance metrics
  • Oversaw purchases for equipment and software For both customers site as well as DISA Computer Center located at Tinker AFB, Oklahoma
  • New changes to project management to require DAU training to include tech refresh /SME roles. This training was taken online at Direction of DAU.
Expected in 2007 Bachelor of Arts | Business And Computer Science University of Oklahoma, Norman, OK GPA:
  • National Scholars Honor Society awarded achievement award by the National Executive Director in 2007
  • Graduated with 4.0 GPA
  • Oklahoma Special Olympics area director swim team for Midwest City - Del City
Expected in 2007 Bachelor of Arts | Business And Computer Science University of Oklahoma, Norman, OK GPA:
  • Microsoft Certified Professional Developer certification
  • CCSP Network Security
  • Top Secret Security Clearance
  • CompTIA Security + Certification
  • Tech project manager training to include new role of Tech Refresh training by DAU. Training Completed on Dec 2019
  • Contracting and Acquisition Certificates through the Defense Acquisition University, 9820 Belvoir Rd. , Fort Belvoir, Va

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Resume Overview

School Attended

  • University of Oklahoma
  • University of Oklahoma

Job Titles Held:

  • Contract Specialist
  • Project Mgmt - Integrated Support Mgmt Specialist
  • IT Project Manager// Acquisition Specialist


  • Bachelor of Arts
  • Bachelor of Arts

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