Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Contracting policies and regulations
  • [Type] contracts
  • Contract evaluation
Work History
08/2015 to 10/2019
Contract Cleaner Omnicell Milpitas, CA,
  • Removed trash, emptied trashcans and transported to collection areas
  • Specialized in working with industrial cleaning products within strict safety procedures
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings
  • Used time management and efficient cleaning methods to meet deadlines in fast-paced environment
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms
  • Inspected and maintained light fixtures, washed baseboards, and cleaned under furniture
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures
  • Delivered quality customer service in working with clients to address urgent needs and cleaning requests
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment
  • Performed maintenance and minor repairs on [Type] and [Type] equipment
  • Supervised supplies in inventory, including [Type] and [Type] products and submitted lists to [Job title] for items requiring immediate reorder
  • Maintained optimal supply levels to meet daily and special cleaning needs
  • Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests
  • Used approved cleaning products on various surfaces, including [Type] and [Type] to reduce bacterial growth and prevent spread of viruses
  • Promoted building security by locking doors and checking electrical appliances for safety hazards
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
  • Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
  • Dusted all furniture and fixtures thoroughly and carefully
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris
07/2002 to 08/2015
Sales Associate Wal-Mart Stores Inc. City, STATE,
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Maintained organized, presentable merchandise to drive continuous sales
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Processed product returns and assisted customers with other selections
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Engaged with customers to effectively build rapport and lasting relationships
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally
  • Prepared merchandise for sales floor by pricing or tagging
  • Educated customers on promotions to enhance sales
07/1983 to 07/2012
Security Officer Law Enforcement Air Reserve Personnel Center City, STATE,
  • Monitored and authorized entrance and departure of [Number] employees and visitors daily
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures
  • Authorized entrance papers and granted or denied entrance to building
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded to [Number] emergencies weekly
  • Identified and challenged potentially unauthorized individuals to prevent access to restricted areas
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
  • Provided top-notch protection to transport vehicles, passengers and employees by conducting tests for explosives residue
  • Reported suspicious activities and persons to law enforcement
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions
  • Conducted [Timeframe] patrols of key areas to spot and control security concerns
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
  • Collaborated with area law enforcement professional to organize safe apprehensions and coordinate investigations
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises
  • Resolved complaints and issues involving both guests and employees
  • Performed cash drops or transactions, including carrying drop boxes
  • Checked identification of all persons entering and exiting facility
  • Provided excellent service to guests and employees
  • Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations
  • Reported irregularities such as fire and safety hazards to maintenance
  • Oversaw premises entry and exit of up to 100 visitors,and 13,000 military personnel
Expected in
Associate of Science: Criminal Justice
Colarado College - CO.Springs,CO,

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School Attended

  • Colarado College

Job Titles Held:

  • Contract Cleaner
  • Sales Associate
  • Security Officer Law Enforcement


  • Associate of Science

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