LiveCareer-Resume

content marketing specialist resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Ambitious student pursuing an Associate’s degree in Business Administration and Management who is eager to contribute developed knowledge in a business role. Skilled in customer service and computer tasks in fast paced, professional settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Excellent computer and typing skills
  • Punctual
  • Fast learner
  • Multitasker
  • Organized
  • Reliable
  • Great customer service
  • Answers phones quickly
  • Blogging
  • Content strategy
  • SEO strategy development
  • Client relationship management
  • SEO experience
  • Project organization
  • Team building
  • Customer service
  • Organization
  • Communications
  • Insurance billing
  • Problem resolution
  • Planning and coordination
  • Supervision
Experience
Content Marketing Specialist, 08/2020 - Current
Honkamp Krueger & Co., P.C. Waukee, IA,
  • Prepared and presented reports every [Timeframe] to update stakeholders about success of each strategy.
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Served as main point of contact for clients, answering questions and responding to messages.
  • Resolved issues quickly, escalating critical concerns to [Job title] for immediate assistance.
  • Collaborated with content contributors to build optimization strategies.
  • Wrote and uploaded blog posts and articles to drive traffic to client sites.
  • Planned, implemented and maintained successful SEO strategies.
  • Completed in-depth analyses of competitor ad, keyword, bids and landing page activities.
  • Created agendas and communication materials for team meetings.
  • Demonstrated self-reliance by meeting and exceeding workflow
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including mass email creation and feature pitches for several magazines and blogs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Content Marketing Specialist, 09/2018 - 08/2020
Honkamp Krueger & Co., P.C. Dubuque, IA,
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Grew organic search traffic for clients by implementing [Type] initiatives.
  • Served as main point of contact for clients, answering questions and responding to messages.
  • Tracked website analytics and reported findings to clients.
  • Collaborated with content contributors to build optimization strategies.
  • Identified trends through assessment of competitor activities.
  • Wrote and uploaded blog posts and articles to drive traffic to client sites.
  • Audited website performance each month to make positive adjustments to marketing plans.
  • Established core metrics for projects based upon client needs.
  • Planned, implemented and maintained successful SEO strategies.
  • Completed in-depth analyses of competitor ad, keyword, bids and landing page activities.
  • Achieved cost-savings by developing functional solutions to client-based problems.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Answered 10 calls per 8 hours to answer customer questions.
  • Delivered marketing plans to customer locations.
  • Collaborated with others to discuss new SEO opportunities.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Head Waitress, 02/2017 - 10/2018
Derby Restaurant City, STATE,
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Served over 10 tables at once while supervising staff of 4 servers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Education and Training
High School Diploma: , Expected in 06/2017
-
North Surry High School - Mount Airy, NC
GPA:
Status -
: Business Administration And Management, Expected in
-
Surry Community College - Dobson, NC
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • North Surry High School
  • Surry Community College

Job Titles Held:

  • Content Marketing Specialist
  • Content Marketing Specialist
  • Head Waitress

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: