Offering more than 10 years in the hospitality industry, as well as in-depth knowledge of the meeting and convention industry. Successfully manage 41 of the hotel's top 50 accounts delivering top revenues and significant client retention for future business. High-energy, detail oriented Conference Services Manager focused on promoting customer satisfaction through exceptional service and maintaining outstanding hotel and industry standards.
Took all catering orders for in-house pick up, delivery and fully serviced functions
Managed delivery of catering orders and all whole sale bread deliveries
Managed a staff of 3 who cooked, delivered and served all catering orders
Managed service of monthly wine tastings hosted in the restaurant
Worked closely with catering manager and executive chef to become approved UNO caterer to new event space on campus
Obtained B.S of Psychology
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