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concession stand worker resume example with 3+ years of experience

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Jessica Claire
Experienced Bartender/Waitress
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated, service-oriented Bartender with over 20+ years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Creative with developing new mixology recipes.

Hardworking Bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skilled Waitress offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Skills

Neat, clean and professional appearance

Supply inventory management

Dish preparation

Proven leader

Delivers exceptional customer service

Cash Handling

Excellent multi-tasker

Engaging personality

Payment processing

Reliable and punctual

Reliable team worker

Experience
07/2015 to 05/2016 Concession Stand Worker Compass Group Usa Inc | Clifton Park, NY,
  • Received orders and fulfilled orders quickly and efficiently.
  • Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Served food and beverages with focus on quality items and superior service.
  • Managed concession stand public gatherings, including concerts and sports events.
  • Delegated tasks to other concession team members and prioritized duties to meet deadlines.
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Pleasantly served fresh food and beverages to customers at large Food concession stand.
07/2015 to 05/2016 Bartender/Server Smith Senior Living | Beverly, IL,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Cleared table and bussed dishes to allow for quick setups.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Relayed orders and special requests to cooks.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Stocked server areas with supplies before, during and after shifts.
03/2012 to 03/2015 Bartender/ Hostess/Server/Banquet Bartender & Serv Sheraton Hotel & Resorts | City, STATE,
  • Set up for events, including preparing serving and appetizer trays and setting tables.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Ordered inventory to meet expected demand with adequate stock.
  • Maintained list of ride services for inebriated customers.
  • Poured wine, beer and cocktails for patrons.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Handled special customer requests such as separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
Expected in to to | Accounting And Business Management Globe University, Sioux Falls, SD GPA:
Expected in to to High School Diploma | Hanson High School, Alexandria, SD GPA:

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Resume Overview

School Attended

  • Globe University
  • Hanson High School

Job Titles Held:

  • Concession Stand Worker
  • Bartender/Server
  • Bartender/ Hostess/Server/Banquet Bartender & Serv

Degrees

  • Some College (No Degree)
  • High School Diploma

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