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Compliance Partner III Resume Example

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COMPLIANCE PARTNER III
Professional Summary

Seasoned Compliance Specialist with 10+ years of experience working collaboratively with top leaders and staff to optimize adherence to policies, procedures, standards and regulations. Well-versed in comprehensive analysis of operations, process improvement recommendations and best practice introduction. Certified in with Elisabeth Moreland's Housing College and Nan McKay. Compliance Basics, Income and Assets, Unique Program Rules, Income Limits, Rents, and Utility Allowances, Site Compliance, and National Compliance Professional. Smart decision-maker promoting.

Educated and talented with ability to work in demanding environments. Detail-driven Compliance Specialist focused on maximizing company compliance with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews.

Accomplishments
  • Supervised team of 6 to 13 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • Auditing processes
  • Information gathering
  • Compliance knowledge
  • Document review
  • Policy analysis
  • Federal and state regulations
  • Software use such as Yardi, ICAM, OneSite
  • Use of Microsoft Word and Excel.
  • Performance review
Work History
Compliance Partner III, 09/2017 to Current
Realpage Inc. – Richardson, TX
  • Enhanced regulatory, strategic and operational performance to keep in alignment file review turnaround times.
  • Monitored compliance with processes, policies, procedures and standards in regards to program types, state compliance, and site guidance.
  • Assist in training, travel for onsite audits, processing, and corrections.
  • Communicate with site staff through emails and phone calls Answering all compliance questions and giving guidance on program specifics.
  • Update state notes, rents, and utility allowance.
  • Monitor more than 25 states.
  • Program knowledge for HUD, Tax Credit, HOME, BOND, MFTE, RD, etc.
  • Wrote and presented reports outlining findings and recommendations from compliance audits.
  • Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
Compliance Specialist, 07/2015 to 09/2017
Mercy Housing – Denver, CO
  • Assisted with training sessions to educate management personnel on compliance and regulatory standards through in house and one site trainings.
  • Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
  • Managed quality programs to reduce past due certifications.
  • Monitored safety programs to verify compliance with federal standards.
  • Supported Director of Compliance by assisting to complete special projects.
  • Identified deficiencies, discrepancies, misinformation and compliance issues with income and asset calculation, verifications, and discrepancies on EIV reports.
  • Built 6-person compliance team to address compliance program quality and provide operational support to management overseeing First Year Files, Acquisition Rehabs, and Lease-ups.
Compliance/Property Manager, 06/2011 to 05/2016
NDC Real Estate Management Inc. – Baton Rouge, LA
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Established strong, professional relationships with staff and residents by promoting team collaboration and delivering exemplary service.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Completed final move-out walk-throughs with tenants to identify any required repairs.
  • Trained and motivated leasing staff during monthly trainings.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Completed annual rent calculations using housing database software.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.
Education
High School Diploma: 05/2001
Block High School - Jonesville, LA
Traveler

I am currently a traveler for RealPage where we go out and provide service per our clients needs. I enjoy interacting with the staff and residents to help in any way I can with professionalism, compassion, and patience.

Certifications
  • Certified Site Compliance Specialist
  • Certified HCCP
  • Certified SCHM
  • Certified Fair Housing
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Resume Overview

Companies Worked For:

  • Realpage Inc.
  • Mercy Housing
  • NDC Real Estate Management Inc.

School Attended

  • Block High School

Job Titles Held:

  • Compliance Partner III
  • Compliance Specialist
  • Compliance/Property Manager

Degrees

  • High School Diploma : 05/2001

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