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compliance coordinator project coordinator resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Manager with a winning attitude driven to bring success to any company or event. Well knowledgeable in handling money, balancing cash drawers, and being a quick learner to use multiple computer systems. Strives to raise all standards to the company to complete each guests highest standard to recommend to family and friends.

Skills
  • Training and development
  • Financial records and processing
  • Excellent communication
  • Client-focused
  • Time management skills 
  • Reports generation and analysis
  • File/records maintenance
  • Results-oriented
  • Quick learner
  • Computer proficient
Experience
Compliance Coordinator/Project Coordinator, 09/2020 - Current
Surgery Partners Texarkana, TX,
  • Set project goals and schedule with owners and team members.
  • Managed work streams for both routine and special projects simultaneously.
  • Assessed, monitored and reported on work progression.
  • Streamlined operational efficiencies by creating employee schedules, managing payroll, controlling inventory, organizing appointments and executing project compliance procedures.
  • Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
  • Liaised with project managers to evaluate project scope and define milestones and deadlines.
  • Updated and distributed weekly project schedules and milestones.
  • Oversaw adherence to project timelines and budget constraints.
  • Documented all labor hours and budget expenses for project.
  • Prioritized needs and delegated assignments in order to handle multiple projects simultaneously.
  • Maintained project schedules by managing deadlines and adjusting workflow as needed.
  • Conducted compliance training programs and issued regular memos detailing compliant work practices to promote employee awareness of company policies.
  • Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
  • Planned and executed compliance audits to check company policies, procedures and controls.
  • Maintained and revised policy procedures for general operation of compliance program.
  • Adhered to deadlines in optimizing regulatory and operational performance.
  • Established working relationships with regulatory agencies.
  • Enforced regulations by reviewing federal and state laws to confirm compliance.
  • Carefully maintained and circulated filing documents and records to department heads.
Call Center Scheduler, 08/2019 - 08/2020
Culvers Restaurant Indianapolis, IN,
  • Received and screened high volume of internal and external communications.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Answered approximately 200 phone calls daily and pleasantly welcomed visitors to office.
  • Maintained positive working relationship with fellow staff and management.
  • Revised production schedules to account for changing designs, shortages and other types of interruptions.
  • Scheduled and confirmed appointments.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
Restaurant Management/Store Trainer, 02/2013 - 04/2018
Spaghetti Works City, STATE,
  • Maximized employee morale and corrected performance issues according to established standards.
  • Oversaw bar inventory, restocked supplies and placed orders.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies.
  • Skillfully anticipated and addressed guests' service needs.
  • Communicated and exemplified the company's vision and goals.
  • Maintained facility compliant with health codes, sanitation requirements and license regulations.
  • Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
  • Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations.
  • Oversaw overnight store operations, including staff assignments and production lists.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Gave every customer immediate and undivided attention.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Forecasted, scheduled and monitored labor to be consistent with store traffic.
Restaurant Management, 04/2018 -
Railcar Modern American Kitchen City, STATE,
  • Balance tills and variances in the system
  • Utilize Microsoft Excel to document all incoming and outgoing money to balance cash drawers and a safe box
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
  • Developed and maintained exceptional customer service standards.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Counseled and disciplined staff when necessary.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
Education and Training
: Social Work, Expected in
-
Metropolitan Community College - Papillion, NE,
GPA:
Status -

Currently continuing education for a Social Work degree.

High School Diploma: , Expected in 2014
-
Papillion La Vista Senior High School - Papillion, NE
GPA:
Status -

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Resume Overview

School Attended

  • Metropolitan Community College
  • Papillion La Vista Senior High School

Job Titles Held:

  • Compliance Coordinator/Project Coordinator
  • Call Center Scheduler
  • Restaurant Management/Store Trainer
  • Restaurant Management

Degrees

  • High School Diploma

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