Highly enthusiastic customer service professional with many years of experience.
Strong organizational skills
Active listening skills
Adaptive team player
Customer service expert
Telephone inquiries specialist
Worked with the United States Postal Service and diligently completed all assigned tasks, working overtime as needed.
Complaints and Inquiry Clerk July 1997 to CurrentPostal Service － Tampa, FLAccept and review telephone, written or in person customers concern regarding alleged service irregularities or employee conducts. Institutes necessary actions. Contact customer in order to resolve concerns and complaints. Performs other job related task in support of primary duties.
High School Diploma : 1986Lakewood High School － St. Petersburg , FL