Company Owner resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic AWS Cloud Security Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of and AWS IAM, Cloudfront services and KMS/HSM. Enthusiastic System Engineer offering ten years of experience in AWS Cloud management, Shell scripting, and Production support. Polished and highly educated with desire to work within Cloud Industry. Deep understanding of operational dependencies of applications, networks, systems, security and policy. Talented Professional with expert sales, Communication and and negotiations talents. Composed persona known for having excellent drive. Positive outlook and excellent problem-solving skills led to increased morale and improved working conditions for employees.

  • Business System Analysis
  • AWS Solution Architect Certified
  • Linux/UNIX Expertise
  • AWS Cloudfront
  • SQL queries and databases
  • AWS CLoud Financial Management
  • Operations analysis
  • Production Support
  • Cloud Watch
  • Cloud Trail
  • Cloud Formation
Work History
Company Owner , 01/2011 to 10/2020
Loan DepotSan Antonio, TX,
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
  • Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
  • Generated new business with marketing initiatives and strategic plans. Increased sales in 3 years to 3.5 million dollars.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
Business Analyst and Production Support , 06/2003 to 12/2010
Capital OneCity, STATE,
  • Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
  • Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
  • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Mapped current business and operational processes and recommended areas for improvement.
  • Created workflow VIsio diagrams and Gantt charts to clearly demonstrate processes and timelines.
  • Performed root cause analysis and implemented corrective actions.
  • Applying good judgement in balance and advocating for use of agile delivery concepts and business analysis tools.
  • Resolved system test and validation problems to provide normal program functioning.
  • Participated in design and planning exercises for future software rollouts.
  • Supported software integration and implemented maintenance enhancements.
  • Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
  • Utilized such technologies as Unix OS , MQ Series Middleware, SQL, Oracle database to provide production support for Bank Teller & sales/service application.
Production Support Specialist, 05/1999 to 05/2003
AccentureCity, STATE,
  • Provided daily support with escalated ticket resolution and liaised with business and technical leads.
  • Conferred with internal staff to deliver smooth functioning and minimal downtime of newly implemented systems and procedures.
  • Researched and recommended scheduling enhancements to improve system performance.
  • Translated business goals, feature concepts into prioritized product requirements.
  • Identified manual processing deficiencies and instituted automation techniques, reducing manual labor 65% and increasing workflow efficiency 80%.
  • Worked closely with test, development and requirements team members to analyze, investigate and resolve common issues, including application performance problems.
  • Used MS Excel and Visio to document internal procedures and monitor daily reports.
Master of Science: Management Information Systems, Expected in 05/1999
Friends University - Wichita, KS
Bachelor of Science: Computer And Information Sciences, Expected in 05/1996
Friends University - Wichita, KS
  • Certified Solution Architect Professional - August 2021
  • Certified AWS Security Specialist - May 2021
  • Certified AWS Solution Architect Associate, - Jan 2021
  • Certified AWS Cloud Practitioner - Oct 2020
  • Digital Marketing - Columbia University - June 2020

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Resume Overview

School Attended

  • Friends University
  • Friends University

Job Titles Held:

  • Company Owner
  • Business Analyst and Production Support
  • Production Support Specialist


  • Master of Science
  • Bachelor of Science

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