Company Manager resume example

• Successfully connected customers with products, services and accessories that best served their needs
• Facilitated post-sale setup for all devices which included confirming network connectivity, familiarizing customer with Mac OS environment and prepping older devices for data migration as needed
• Provided phone support to accurately troubleshoot basic customer issues and transferred to correct department when applicable
• Guided customers through first few steps of needed fixes (wiping device, confirming hardware models and how to launch OS updates, etc); communicated status updates to costumers as needed from Genius department
• Updated internal logs for any escalated issues for purpose of follow up and technical support
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
• Participated in imaging new devices for sales floor and daily software wipes of unauthorized software and images from display devices
• Consistently met sales goals and projections for shifts

• Migrated company web service from Go-Daddy to G-Suite
• Acted as G-Suite administrator to create and setup company emails and migrate data from solo computers to Google Drive
• Provided on-site tech support and research for G-Suite users
• Created and maintained website to inform staff of all pertinent information
• Project Manager and Co-founder for annual Emerging Choreographers Showcase now in it's 7th season
• Responsible for all administrative aspects concerning touring and bookings for company,including flight, hotel arrangements performance venues and studio space as needed as well as created and maintained detailed rehearsal and production schedules to distribute amongst all relevant company personnel and staff
• Updated company policies and procedures manuals and also created dancer handbook outlining guidelines and expectations of artistic team for entire company
• Drafted contracts for all of production staff including but not limited to dancers, choreographers, costume designers, technical directors and like
• Lead monthly production meetings to ensure that all of staff is up to date on project deadlines and events
• Created and implemented project budgets and was specifically responsible for all incoming/outgoing funds in regards to Emerging Choreographers Showcase including pay checks, rental fees and fundraising
• Oversaw all front of House procedures for Emerging Choreographers Showcase including ticket sales and distribution, promotional materials and programs
• Produced weekly production and sales reports each, updating senior staff on progress and roadblocks

• Created and maintained schedule of all rehearsals, meetings, costume fittings and coaching sessions prior to leaving for tour; Created and maintained production binder used throughout (2) week, (14) city international tour
• Responsible for marking out dimensions and stage markings for set, setting props and

furnishings as needed, coordinating work of stage crew for each venue, calling cues and entrances during performance, and overseeing run of show.

• Lead strike with crew to ensure there was no damage to company property and communicating any notes or changes from director to cast from venue to venue
• Maintained inventory of production materials
• Acted as liaison between touring cast and local crew
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand