Detail-oriented Administrative professional skilled in supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient Office 365 and Mac OS.
Skills
Employee timesheet processing
Organization
MS Office
Administrative support
Creative problem solving
Data Entry
Policy and procedure modification
Travel and Lodging Arrangements
Education
Fordham University, Fordham College At Lincoln CenterNYC, Expected in 2007 ā āBachelor of Fine Arts:Dance - GPA:
Work History
Harvard University - Company Manager Somerville, MA, 08/2014 - Current
Provides on-site technical support for administrative office
Collaborated with Microsoft team for Data Migration from stand-alone servers to cloud-based Office 365 platform
Maintains Office 365 apps and software
Maintains internal company databases in G-Suite
Research and recommend software upgrades and fixes for company as needed
Commonwealth Assisted Living - Sales Specialist Danville, VA, 01/2014 - 07/2014
Successfully connected customers with products, services and accessories that best served their needs
Facilitated post-sale setup for all devices which included confirming network connectivity, familiarizing customer with Mac OS environment and prepping older devices for data migration as needed
Provided phone support to accurately troubleshoot basic customer issues and transferred to correct department when applicable
Guided customers through first few steps of needed fixes (wiping device, confirming hardware models and how to launch OS updates, etc); communicated status updates to costumers as needed from Genius department
Updated internal logs for any escalated issues for purpose of follow up and technical support
Showcased product features to customers and discussed technical details to overcome objections and lock in sales
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
Participated in imaging new devices for sales floor and daily software wipes of unauthorized software and images from display devices
Consistently met sales goals and projections for shifts
Migrated company web service from Go-Daddy to G-Suite
Acted as G-Suite administrator to create and setup company emails and migrate data from solo computers to Google Drive
Provided on-site tech support and research for G-Suite users
Created and maintained website to inform staff of all pertinent information
Project Manager and Co-founder for annual Emerging Choreographers Showcase now in it's 7th season
Responsible for all administrative aspects concerning touring and bookings for company,including flight, hotel arrangements performance venues and studio space as needed as well as created and maintained detailed rehearsal and production schedules to distribute amongst all relevant company personnel and staff
Updated company policies and procedures manuals and also created dancer handbook outlining guidelines and expectations of artistic team for entire company
Drafted contracts for all of production staff including but not limited to dancers, choreographers, costume designers, technical directors and like
Lead monthly production meetings to ensure that all of staff is up to date on project deadlines and events
Created and implemented project budgets and was specifically responsible for all incoming/outgoing funds in regards to Emerging Choreographers Showcase including pay checks, rental fees and fundraising
Oversaw all front of House procedures for Emerging Choreographers Showcase including ticket sales and distribution, promotional materials and programs
Produced weekly production and sales reports each, updating senior staff on progress and roadblocks
Seaworld Parks - Stage Manager Orlando, FL, 11/2013 - 01/2014
Created and maintained schedule of all rehearsals, meetings, costume fittings and coaching sessions prior to leaving for tour; Created and maintained production binder used throughout (2) week, (14) city international tour
Responsible for marking out dimensions and stage markings for set, setting props and
furnishings as needed, coordinating work of stage crew for each venue, calling cues and entrances during performance, and overseeing run of show.
Lead strike with crew to ensure there was no damage to company property and communicating any notes or changes from director to cast from venue to venue
Maintained inventory of production materials
Acted as liaison between touring cast and local crew
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
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School Attended
Fordham University, Fordham College At Lincoln Center