Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Highly motivated retired Senior Military Leader with extensive experience in employee management, benefits, HR policy development, promotions and employee evaluations.
Work History
01/2012 to 08/2014 Company First Sergeant Cresco Labs | West Palm Beach, FL,
  • Selected to serve as the senior operations manager of a 130 person combined arms / logistical support Company with incumbent logistical complexity.
  • Physically accounted for all equipment in excess of $35M for 1 year and 11 months without loss.
  • Effectively managed the daily operations of the company including the implementation of training, supply discipline and arms room operations, maintaining a positive working environment provided the commander the ability to implement his training guidance free of administrative distractions.
  • Created and directed the company's Physical Fitness program raising the company average by 17%.
  • Managed the welfare, billeting, training, counseling and discipline of 115 to 130 soldiers while maintaining the highest retention of personnel out of the 30 units in the corporation.
  • Led and supervised four Platoon Sergeants, ten section sergeants and one Training room Manager and ensured that each section was trained and prepared for combat operations, resulting a unit readiness rating of 92% (up from the previous 80%).
  • Explained all of the human resources policies, procedures, laws, standards and regulations to all 130 employees.
  • Organized new employee orientation schedules for all new hires.
  • Tracked key dates and deadlines and maintained specific personnel lists through the use of short and long term calendars. 

2010 to 01/2012 Company Platoon Sergeant United States Army | City, STATE,
  • Managed and supervised a U.S. Army Platoon of 53 employees in all aspects of training and military operations.
  • Established maintenance programs and polices related to the scheduling of all repairs and services of platoon military equipment.
  • Served as the technical adviser to 53 subordinates.
  • Responsible for records management and audits.
  • Performed personnel assessments, equipment inspections and environmental reports daily.
  • Ensured that all HAZMAT factors are and were adhered to in accordance with Army, State and Federal Regulations.
  • Coordinated meetings, developed meeting content and presented all human resources law updates to higher command on a weekly basis.
  • Supported the annual Equal Opportunity and sexual assault training program by preparing worksheets, communication materials and coordinating meetings.

05/2007 to 2010 Platoon Resource Manager United States Army | City, STATE,
  • Supervised six 10 person teams, overseeing health, training and welfare of members, as well as for their families.
  • Developed and implemented a physical fitness program which improved overall fitness for the individual as well as the organization.
  • Conducted monthly and yearly performance, goal setting and career development counseling.
  • Motivated personnel to succeed and overcome emotional and behavior problems.
  • Identified morale and motivational problems, implemented changes.
  • Referred individuals for professional counseling.
  • Collected and organized personal career data to send to higher command for promotions.
  • Created and maintained administrative files for evaluation reports for performance basis.
  • Submitted accurate and timely reports pertaining to logistical supplies used as well as future supplies needed.
  • Requested and used training materials and equipment through outside agencies.
  • Submitted reports as scheduled, using Microsoft Office and military database software.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.

2001 to 2007 Operations Manager U.S. Army | City, STATE, Germany
  • Served as Operations Manager advising senior management on all issues relating to training, development, welfare and readiness of 150 non-deployable employees and their leaders.
  • Advised the senior management on the technical aspects of operational training including areas of maintenance, planning and support ensuring realistic and relevant training.
  • Responsible for the technical repair for 37 company level computer systems, made repairs, documented in details all repairs made.
  • Elevated issues to next repair facility if needed.
  • Maintained company level Microsoft databases for certifications and training of over 250 military personnel through the use of Microsoft Office, Excel, and Power point.

  • Good judgment
  • Time management
  • MS Office proficiency
  • Pre-screening candidates
  • Safety training
  • Workforce planning
  • Employee handbook development
  • Highly organized
Expected in 2012 Certificate of course completion | Military Human Resources United States Army First Sergeants and Commanders Course, Fort Carson, Colorado GPA:
  • Continuing Education in Senior Military Human Resources 
  • Coursework in Job Analysis, Documentation and Evaluation
  • Coursework in Psychology, Sociology and Communications
Expected in 2010 Certificate of Completion | Military Senior Leaders Course United States Army Logistics University , Fort Lee, Virginia GPA:
  • Top 5% of class
  • Continuing Education in Military Management and Human Resources at a senior level
  • Graduated with Honors
  • Coursework in English, Communications and Journalism
Expected in 2007 Advanced Military Leadership Course | Management Skills United States Army NCO Academy , Aberdeen Proving Grounds, Maryland GPA:
  • Continuing Education in in military management and leadership principles.
  • Emphasis in management in military Human Resources 
  • Coursework in Job Analysis, Documentation and Evaluation

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School Attended

  • United States Army First Sergeants and Commanders Course
  • United States Army Logistics University
  • United States Army NCO Academy

Job Titles Held:

  • Company First Sergeant
  • Company Platoon Sergeant
  • Platoon Resource Manager
  • Operations Manager


  • Certificate of course completion
  • Certificate of Completion
  • Advanced Military Leadership Course

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