company assistant operations resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Organized [Job Title] with proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Well-educated in [Software] and [Software]. Polished [Job Title] with [Number] years of experience assisting with coordination and implementation of [Type] program. Committed to tracking program information, creating [Type] reports and [Task]. Flexible collaborator when shifting between helping different colleagues with [Task] and [Task].
Skills
Emergency Response
Material Safety Data Sheets
Decontamination and safety
MS Office
Organization and Time management
Planning and Coordination
Staff education and training
Data management
Multitasking abilities
Customer Service
Supervision
Adaptability
Teambuilding
Emergency response coordination
Excellent work ethic
Cultural awareness
Computer proficiency
Work History
Company Assistant Operations, 03/2015 to Current Schoolmint – New Orleans, LA,
Corrected and revised Excel spreadsheets, tables, charts and graphs.
Assisted office staff with wide array of tasks and projects.
Screened telephone calls and resolved routine inquiries.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Maintained daily reports and advised executive leaders in decision-making processes.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Decreased training time by designing effective new training programs.
Developed curricula, instructions, documentation and written tests for [Type] training courses.
Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in [Result].
Monitored day-to-day activities of [Type] company and employees, noting areas needing improvement and implementing plans for rectification.
Battalion Assistant Operations, 09/2012 to 03/2015 Ohio Army National Guard – City, STATE,
Advised [Job Title] on operations, intelligence and risk assessments in daily briefings.
Participated in team-building activities to enhance working relationships.
Worked closely with [job title] to maintain optimum levels of communication to effectively and efficiently complete projects.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Oversaw daily operations to ensure high levels of productivity.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Used [Software] and [Software] systems to identify most cost-effective travel accommodations for clients.
Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
Evaluated and supervised student activities and performance levels to provide reports on academic progress.
Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
Prioritized schedules to meet project goals and overall customer satisfaction.
Engaged in both long and short-term project planning, from [Timeframe] to [Timeframe], strategizing for on-time, high-quality deliverables.
Homeland Response Force Decontamination Specialist, 12/2010 to 09/2012 Ohio Army National Guard – City, STATE,
Maintained current understanding of local, state and federal guidelines for emergency response.
Reviewed operational plans from other locations to identify options for local systems.
Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
Inspected facilities and equipment such as emergency management centers and communications equipment to determine operational and functional capabilities in emergency situations.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Scheduled and taught in class and online courses to increase learning opportunities.
Gathered and organized supplementary material to support structured lessons.
Recorded and edited videos for use in later courses or by remote learners.
Assessed student needs to develop effective training plans.
Demonstrated use of [Type] equipment for [Type] classes and monitored use to maintain safety of clients.
Monitored participant workflow and behaviors throughout training process.
Information Technology Specialist, 05/2005 to 03/2009 Color Q – City, STATE,
Performed daily system monitoring, verifying integrity and availability of all hardware, server resources, systems and key processes.
Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
Performed tests of functionality, security and performance of different workstations and devices.
Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Communicated regularly with customers concerning data exchange and technology integration.
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
Streamlined open source programming assets into projects to shorten development times and enhance software compatibility.
Contributed to [Type] codebase used in automated deployment of software on multiple virtual machines.
Protected forensic value of data and established monitoring and incident reporting and response procedures.
Maintained company servers, computers, printers, cables and other equipment.
Diagnosed network problems involving combination of hardware, software, power and communications issues.
Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
Education
High School Diploma: , Expected in 05/2001 to Greeneview High School - Jamestown, OH, GPA:
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Resume Overview
School Attended
Greeneview High School
Job Titles Held:
Company Assistant Operations
Battalion Assistant Operations
Homeland Response Force Decontamination Specialist