Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

*Dedicated companion committed to optimal patient care and support and assisting medical staff with critical needs. Skillful in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable nature.

*Observant Correctional Officer Sergeant with strong protective instincts and the ability to maintain order in any situation. Excellent interpersonal and organizational talents. Adept at key control and booking procedures. Well-versed in inmate rights and state and federal laws.

*Focused Correctional Officer Sergeant with a 15-year background in corrections. Adept at supervising the safety and security of over 800 offenders in a Max security prison. Skilled in conflict resolution techniques and quickly resolving problems. Excellent analytical and critical thinking abilities.

*Motivated caregiver skillful in planning resident social activities, monitoring work of 6 member staff and maintaining accurate, confidential records. Organized and resident-focused professional with expertise in crisis intervention and coordinating facility operations. CPR and first aid certified paired with outstanding leadership and multitasking abilities.

*Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.

  • Medication administration
  • Infection control
  • Understands medical procedures
  • Documentation procedures expert
  • Counseling techniques
  • Correctional program resources
  • Officer training
  • Rehabilitation programs
  • Security procedures
  • Rules of conduct
  • Inspections
  • Body searches
  • Administration
  • Job assignments
  • Conflict management
  • Stock management
  • POS systems operations
  • Business Development
  • Records maintenance
  • Workforce Management
  • Merchandising
  • Billing
  • Customer relations
  • Customer Service
  • Sales strategies
  • Sales Techniques
  • Strategic Planning
  • Records management
  • Recruiting and hiring
  • Purchasing and planning
  • Financial administration
06/2018 to Current
Companion Aide Synergy Homecare Houston, TX,
  • Managed medical stock and restocked inventory to ensure optimal availability for patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Comforted patients and provided each with reassurance and encouragement.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Feb2016 to Current
Sergeant Supervisor Homestead Correctional Institution City, STATE,
  • Interviewed witnesses to Inmate and staff incidents gathering information and help determine further action.
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
  • Maintained order in building and on grounds of the prison.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Managed 300 employees and supervised 660 offenders in Homestead prison facility.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Supervised visitation and checked all visitors for proper identification and contraband.
  • Oversaw assigned court trips for jailers, maintaining security of staff and public at all times.
  • Supervised and made cell assignments.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Monitored all disciplinary and medical lockups every 30 minutes.
  • Contributed to development, planning and completion of project initiatives.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
11/2017 to 07/2021
Caregiver Martin's Group Home City, STATE,
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted with meal planning to meet nutritional plans.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Maintained clean and well-organized environment to promote client happiness and safety.
Education and Training
Expected in 01/2022
Associate of Science: Business Administration And Management
City College - Fort Lauderdale - Fort Lauderdale, FL
Expected in 06/2008
High School Diploma:
Miami Southridge Senior High School - Miami, FL
  • Personal Care Worker (PCW)
  • Association for Project Management (APM)
  • General Instructor Technique
    (July 18-27 2016)
  • Basic Lock Smith Training
    (October 12-16 2015)
  • Advanced Lock Smith Training
    (November 2-5 2015)
  • Defensive Tactic Instructor
    (January 23- February 02 2017)
  • Basic Environment Health Safety Officer
    (February 19-22)
  • My Florida Market Place Training
  • Advanced HIPAA Training
  • Respiratory Training
    (February 19-22)
  • Field Training Officer (FTO)

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School Attended

  • City College - Fort Lauderdale
  • Miami Southridge Senior High School

Job Titles Held:

  • Companion Aide
  • Sergeant Supervisor
  • Caregiver


  • Associate of Science
  • High School Diploma

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