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Community Support Worker Resume Example

Resume Score: 80%

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Skills
  • I am a quick learner, empathetic, technology savvy, cooperative, hard working, and extremely compassionate.
  • CPR/First Aid/AED certified
  • Crisis intervention
  • Mental Health Support
  • Computer programs: excel, word, powerpoint, outlook, therap etc.
  • Documentation
  • Psychology and sociology
  • Service coordination
Education and Training
12/2020Bachelor of Science: PsychologyPeru State CollegePeru, NE
2017Diploma: HTRS High School
COMMUNITY SUPPORT WORKER
Summary

I am smart and well-organized, knowledgeable about support services, and have experience in coordinating support for individuals dealing with mental health issues: including counseling and community resources. I have always been a passionate advocate for clients' needs. I am motivated and skilled at meeting customer needs with expert support. I stay on top of demands in fast-paced environments. I maintain organized, clean, and safe work areas with diligent attention to important details. I am reliable, punctual, and successfully handle fast-paced work. I am experienced in computer programs such as: Microsoft, Power-point, Word, Excel, Outlook, Therap, etc. I have proven a willingness to take on any task to support the team and to help the business succeed. I off a strong work ethic, I easily adapt to change, and most importantly I am a people-centered person. I have always wished to find a career in which I can help people, and if given the opportunity I will exceed all expectations.

Experience
Region V Services - Community Support WorkerBellevue, NE03/2018 - 11/2019
  • Supervised community outings, enabling clients to achieve maximum personal independence.
  • Conducted needs assessments and referred clients to financial, medical, social and community assistance and services.
  • Supervised daily hygiene and skills to promote self-sufficiency.
  • Promoted effective working relationships with service providers, including collateral contacts to support and deliver community-based approach.
  • Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
  • Supported individuals with facility-based planned activities in home and community settings.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Served in various leadership roles to plan and manage community initiatives.
  • Planned and managed community initiatives in various leadership roles.
  • Managed diverse administrative needs, including recordkeeping, financial reporting, and expense tracking.
  • Furthered organization's outreach and program success by cultivating successful partnerships with community leaders.
  • Met regional goals consistently, partnering with management to align operations with strategic targets.
  • As a community support specialist, my main focus was to help disabled adults get out into the community and to find jobs. In addition to this, I was responsible for helping these individuals commute to doctors appointments, work, home, the day center, shopping, or any activities within the community. I would also assist in basic health care needs and administering medication. Using an online record, called Therap, we were expected to document and keep record of all medication going out and coming in to each individual and the facility. We were trained in cpr and first aid aed and how to assist in the activities of daily living. Still, the main goal of the job was to provide each individual to improve on their own individual skills and to assist in community inclusion.
  • Represented organization in person at events, community gatherings, and conferences.
  • Optimized strategies based on compiled data on community needs, demographics, and socioeconomic conditions.
  • Helped spot areas in need of improvement and program trends with consistent activity and client tracking.
  • Implemented community programs for services.
  • Created processes, plans, and systems.
Peru State College, Peru, Nebraska - Office AidePeru, NE11/2017 - 05/2019
  • Handled communications between staff and customers, including producing error-free correspondence and routing all mail.
  • Supported meetings by organizing spaces, preparing documentation, and completing meeting notes.
  • Stored office supplies and kept meticulous inventory by performing item counts on a daily basis.
  • Promoted productivity by handling all administrative tasks, including schedules and correspondence.
  • Assisted with projects, including organizing physical and digital files for proper tracking and required recordkeeping.
  • Stayed on top of tracking procedures, updating databases and Excel spreadsheets.
  • Managed all incoming and outgoing mail, packages, and faxes.
  • Coordinated successful conferences, meetings and special events, including catering and equipment setup.
  • Tracked finances, projects and schedules with diverse computer programs.
  • Organized and updated file systems, keeping records easily retrievable.
  • Offered friendly and knowledgeable customer service to team members and employees.
  • Helped project managers coordinate resources and paperwork necessary to complete assignments.
  • Covered front desk reception area frequently, greeting visitors, answering questions, and directing guests to specific office personnel.
  • Produced sleek and professional presentation material using office, Microsoft word, power-point, outlook, excel, and other softwares.
  • Managed high volume of data input with near-perfect accuracy.
  • Eliminated security risks by shredding old records and confidential information.
  • Assisted all office personnel with software, hardware, and equipment issues.
  • Handled calls each day, skillfully managing multi-line telephone system to answer questions, route calls, and take messages.
  • Handled all file demands, scanning, indexing, and storing physical records in the office.
  • Built positive relationships with office personnel and customers, strengthening connections and improving communication.
  • Prevented technical problems by maintaining equipment and troubleshooting issues.
  • Kept office file system highly organized and quickly retrieved needed records.
  • Completed work schedules, managed calendars, and arranged appointments.
  • Compiled, copied, sorted, and filed records of office activities, business transactions, and activities.
  • Delivered messages and ran errands.
  • Reviewed files, records, and other documents to obtain information to respond to requests.
  • Scheduled appointments, meetings and events in comprehensive master calendar.
Colonial Acres - CNAHumboldt, Nebraka2017 - 2017
  • Handled non-medical patient care activities, including laundry, food preparation, and room cleaning.
  • Improved patient quality of life by assisting with daily living activities.
  • Protected patients by monitoring conditions and promptly reporting problems to RNs.
  • Offered support, companionship, and stimulation through conversation and recreation.
  • Documented actions, vitals, and orders.
  • Moved patients smoothly between beds, wheelchairs, and other locations.
  • Maintained safety standards with proper handling and disposal of biomedical waste.
  • Kept patients clean, dry, and properly cared for under direction of registered nurses.
  • Supported registered nursing staff by helping develop and carry out effective care plans.
  • Maximized patient comfort by keeping rooms clean and consistently meeting individual needs.
  • Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools.
  • Prevented bedsores, consistently turning patients.
  • Transported patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
  • Helped patients move safely with skilled mobility support.
  • Helped patients with limited mental and physical capacity handle daily living tasks such as feeding and grooming.
  • Moved specimens, laboratory items, or pharmacy items between authorized personnel and properly documented activities.
  • Resolved patient issues by quickly responding to calls and emergency issues.
  • Kept patients comfortable with clean linens and well-stocked rooms.
  • Avoided treatment errors, carefully checking personal details and medication information.
Personal Information
My family and I housed a homeless woman and her three children -I provided a bedroom and clothes.We provided food, money, and shelter. Feeding the Homeless-My mother and I feed the homeless in Lincoln, Nebraska throughout the summer
Interests
Community Service , Meals on Wheels-Serving meals to those who aren't physically able to serve themselves, such as the elderly and disabled Table Rock Youth Group, Humboldt BranchSoup Kitchens -Serving food to the homeless -Christmas caroling at Colonial Acres Nursing Home, AWARDS & Certificates , Board of Trustees Scholarship: I was awarded this full tuition scholarship through my college. It requires a minimum score of a 24 on the ACT, a minimum GPA of 3.5, and a competitive essay. CNA Certification: Still active, and we did an extensive amount of training in an actual care facility. Med. Aide Certification: Active. First Aid Certification: Active. CPR Certification: Active.
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Resume Overview

Companies Worked For:

  • Region V Services
  • Peru State College, Peru, Nebraska
  • Colonial Acres

School Attended

  • Peru State College
  • HTRS High School

Job Titles Held:

  • Community Support Worker
  • Office Aide
  • CNA

Degrees

  • Bachelor of Science : Psychology
    Diploma :

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