Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Google Analytics
Google Suite & Microsoft Office
Project Management
Recruitment and Retention Strategies
Training and Development
Communication Skill
Detail-Oriented
Time Management
Flexible & Adaptable
Payroll: ADP, Paycom, and Paychex
ADP
Advertising
Benefits
Budgets
Business Communication
Bi
Business Law
Content
Content Management
Data Management
Designing
Detail-Oriented
Hiring
UX
Managing
Managerial
Marketing
Excel
Microsoft Office
Payroll
Policies
Presentations
Project Management
Quality
Recruitment
Statistics
Time Management
Websites
Website
Workshops
Education
University of CaliforniaDavis, Expected in June 2018 ā āBachelor of Science:Managerial Economics, Chinese - GPA:Relevant Courseworks ā Application of Computers in Technology, Managerial Marketing, Applied Statistics for Business, Econometrics
for Business Decisions, Business Law, and Business Communication & Writing.
Work History
- Community Services Manager Littleton, CO, 03/2019 - Current
Manages Senior Community Services Employment Program (SCSEP) and Business Service Unit of department: analyzing
program performance data to reach annual goals and controlling annual program budgets to prevent cost overrun.
Designs and implements job development workshops for program employees, such as on-the-job training, technology
improvement workshops, and supportive services.
Conducts annual performance evaluations with program site managers and employees to facilitate positive work relationships and
improve overall efficiency.
Successfully increased programs' visibility within 6 months by developing outreach plans, such as facilitating presentations,
attending and co-hosting hiring events, and building positive relationships with employment service providers.
Increased 20% of service requests for Business Service Unit in 2019 by pioneering a service quality check program of current
employees in the unit and adhering minimal advertising budgets for recruitment efforts.
- Program Coordinator , , 06/2018 - 03/2019
Administered employee packages for 100+ program employees including on-boarding orientation and off-boarding, program
benefits and policies, leave requests with special accommodation, and immigration status.
Processed bi-weekly payroll accurately and ensured employees get paid on time.
Monitored and handled employeeās claims, including workersā compensation and harassment incidents.
Acted as a liaison between site supervisors and program employees to facilitate effective communication and conflict resolutions
to provide positive working environments.
Recruited 50+ new hires in 2018 and 2019 by utilizing the program applicant tracking system, developing partnerships with
community partners, and attending job fair events.
J.F. Shea - Web Assistant City, STATE, 09/2017 - 06/2018
Assisted in designing, developing, and monitoring 10 websites with the marketing needs of the Student Affairs department.
Assisted in compiling routine analytic reports on UC Davis websites to understand viewersā needs by using Google Analytics and
Microsoft.
Implemented and analyzed marketing communication and designed rich content based on the department's website structures to
attract views of websites.
Coordinated with the Web Team on the new Content Management Systems: Cascade and Sitefarm to improve the UX on UC
Davis websites.
East Carolina University - Student Outreach Assistant City, STATE, 09/2015 - 06/2018
Collected and analyzed over 3000 large data sets using Excel on studentsā enrollment and demography from California school
districts and 30 high schools in Yolo County for recruitment and program performance purposes.
Assisted in administration of the hiring process including recruitment, design of interview questions, and job description.
Assisted in managing the Data Management Team, ensuring work complies with program requirements.
Collaborated and maintained positive relationships with the IT department to improve internal data systems.
Work History
- Community Services Manager San Francisco, CA03/2019 - Current
Manages Senior Community Services Employment Program (SCSEP) and Business Service Unit of department: analyzing
program performance data to reach annual goals and controlling annual program budgets to prevent cost overrun.
Designs and implements job development workshops for program employees, such as on-the-job training, technology
improvement workshops, and supportive services.
Conducts annual performance evaluations with program site managers and employees to facilitate positive work relationships and
improve overall efficiency.
Successfully increased programs' visibility within 6 months by developing outreach plans, such as facilitating presentations,
attending and co-hosting hiring events, and building positive relationships with employment service providers.
Increased 20% of service requests for Business Service Unit in 2019 by pioneering a service quality check program of current
employees in the unit and adhering minimal advertising budgets for recruitment efforts.
- Program Coordinator , 06/2018 - 03/2019
Administered employee packages for 100+ program employees including on-boarding orientation and off-boarding, program
benefits and policies, leave requests with special accommodation, and immigration status.
Processed bi-weekly payroll accurately and ensured employees get paid on time.
Monitored and handled employeeās claims, including workersā compensation and harassment incidents.
Acted as a liaison between site supervisors and program employees to facilitate effective communication and conflict resolutions
to provide positive working environments.
Recruited 50+ new hires in 2018 and 2019 by utilizing the program applicant tracking system, developing partnerships with
community partners, and attending job fair events.
UC Davis - Student Affairs Marketing and Communication- Web Assistant Davis, CA09/2017 - 06/2018
Assisted in designing, developing, and monitoring 10 websites with the marketing needs of the Student Affairs department.
Assisted in compiling routine analytic reports on UC Davis websites to understand viewersā needs by using Google Analytics and
Microsoft.
Implemented and analyzed marketing communication and designed rich content based on the department's website structures to
attract views of websites.
Coordinated with the Web Team on the new Content Management Systems: Cascade and Sitefarm to improve the UX on UC
Davis websites.
Collected and analyzed over 3000 large data sets using Excel on studentsā enrollment and demography from California school
districts and 30 high schools in Yolo County for recruitment and program performance purposes.
Assisted in administration of the hiring process including recruitment, design of interview questions, and job description.
Assisted in managing the Data Management Team, ensuring work complies with program requirements.
Collaborated and maintained positive relationships with the IT department to improve internal data systems.
Skills
Google Analytics
Google Suite & Microsoft Office
Project Management
Recruitment and Retention Strategies
Training and Development
Communication Skill
Detail-Oriented
Time Management
Flexible & Adaptable
Payroll: ADP, Paycom, and Paychex,
ADP, advertising, benefits, budgets, Business Communication, bi, Business Law, content, Content Management, Data Management, designing, Detail-Oriented, hiring, UX, managing, Managerial, Marketing, Excel, Microsoft Office, Payroll, policies, presentations, Project Management, quality, Recruitment, Statistics, Time Management, websites, website, workshops
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