Results-driven community service professional with 15 years in the public sector. Highly personable, with extraordinary attention to detail and talent for gaining trust. Member of CSEA and knowledgeable of Union Organization.
Excellent interpersonal skills
Valid NYS driver's license
Social networking expert
Acted as the go to person for challenging cases in child protection. Supervisors and Co- workers chose me to work with on cases due to my independent skills and personal relations experience when working with people.
10/2005 to Current
Community Service WorkerChautauqua County Social Services - Dunkirk, NYSupervise clients with their children who have lost custody due to child protection issues. Teach parenting, link clients with community resources, counsel, and build trust and relationships with the clients that I work with. I create and maintain my own work schedule. I use my own vehicle or county vehicle to transport and attend home visits. Type detailed reports in the connections computer system. Testify in court regarding my observations and interactions with my clients.
10/2001 to 10/2005
Social Welfare ExaminerChautauqua County Social Services - Dunkirk, NYConducted needs' assessments and referred clients to financial, medical, social and community assistance and services. Addressed questions and concerns from the general public. Interviewed clients and determined their eligibility for public assistance.
08/1999 to 10/2001
Workforce Developmemt SpecialistChautauqua Opportunities - Dunkirk, NY
Evaluated, interviewed, and directed a client base of welfare to work people with a contract through The Department of Social Services. Used assessment tools to determine the level of need clients had and referred them to the appropriate agencies in order to help them become employable. Completed reports and managed the program. Held work groups and taught career building skills.
Bachelor of Science: Community and Human ServicesEmpire State University - Saratoga Springs, NY, United StatesMajor in Psychology
Associate of Applied Science: Human ServicesJamestown Community College - Jamestown , NY, United States
High School DiplomaBrocton Central School - Brocton, NY, United States